Referral Candy & Affiliate , 1,974 reviews
We love the APP and the Customer Service! :)
Very easy to use and their Customer Service team answers our queries promptly.
Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends.
App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.
Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.
Karen from referral candy was amazing. She answered all our questions about setting up referral candy (and we had a lot of questions!). Although not the lowest priced, the combination of features and great support won us over. Thank you Karen.
We at PopSockets have been very happy with this app. We often have customers who ask how they can get more involved in promoting PopSockets -- it's great to have a simple automated scheme for them to do that. For a product like ours with a low price point, ReferralCandy's pricing scheme works well.
Pro tip: a drawback of ReferralCandy is that the personalized URL that a customer shares with their friends is not memorable, but one can set up a URL redirect in Shopify so that e.g. popsockets.com/sarah goes to Sarah's personalized referralcandy URL.
Amazing application! Boosts sales significantly! And also no words to explain how good is customer service. Simply brilliance!
So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.
Great referral program app and even better customer support. Really guys you rock, keep it up!
Superb customer service from Nicolette!
Got my referral system up in no time.
Easy integration with Shopify.
So far everything's great!
The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results.
As a feature addition, the team could think of ways to A/B test different emails or graphics.