Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

July 23, 2020

Derek was super helpful in guiding me to what options would be best for our company. I also appreciated his patience with me as it was a busy day and I kept getting called away. Loving the app so far, and working with Derek was a pleasure. Keep up the good work, man!

Grillaholics
United States
27 days using the app
October 26, 2020

I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.

Wildmade Snacks
United States
Over 1 year using the app
February 7, 2018

WOW - did I mention the customer service? Great product and great customer service. Adam was really happy to helping me set-up the campaigns and easily answered any questions i had

Bedrocks
Australia
26 days using the app
February 20, 2020

This app is really a good app, and when I have something need to help, Jon is there to chat with me. and the CEO sent me email when I start to use this app. when the CEO is busy, he let other colleagues to help me. and everything follow up. So great company and so great app. This app really help me a lot. And will continue to use it.

Lady Fashion Trends
China
26 days using the app
June 12, 2019

Easy to set up and so automated !! that you really don't have to do anything once it gets started.
Thanks to Derek for answering my questions so fast!

Cocolab® USA
United Kingdom
26 days using the app
March 14, 2018

Just got help from Tippy to set up our first referral program and the service was great. He was efficient, helpful and proactive. Really happy with your customer support service and very satisfied with the attention provided by Tippy.

Retouch3d
United Kingdom
26 days using the app
February 13, 2020

Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!

Cheerble Online Store
Hong Kong SAR
Over 1 year using the app
Edited December 17, 2020

Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!

Ready, Set, Food!
United States
Over 1 year using the app
April 9, 2021

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

shrimps
United Kingdom
Over 1 year using the app
March 16, 2021

App is looking good so far. There is a bit of a learning curve so I would suggest contacting the help desk professionals. Derek is the agent that helped me and was the bomb.com answering all my questions. Very patient and fun to work with.

KingdomDripLife
United States
26 days using the app