Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

May 29, 2020

Jon did a great job answering all of our questions. Thank you very much for all of the assistance. We highly recommend the app.

Enhanced Recovery Drink
United States
22 days using the app
August 31, 2021

I just used the app, good features, all the service is automatic. Great customercare, fast and helpful!

Gfl skincare USA
United States
22 days using the app
ReferralCandy replied August 31, 2021

Thanks for your kind review! I'll be sure to let Lorraine know! - Derek

January 22, 2019

It goes without saying that a referral program does make absolute sense! Referral Candy is perfectly simple to use for the end customer and that is why I chose it. Customer service is on spot, super helpful and guide you through the whole set up. Can only highly recommend the tool. Fantastic - thanks for the support Tippy!

Saint Maniero
Germany
22 days using the app
May 7, 2021

The support I received from Jon was great! Jon answered my questions patiently. Thank you very much.

TinyWorlds
Singapore
22 days using the app
ReferralCandy replied May 7, 2021

So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Jon D.

March 16, 2018

Decent app although I've only started using it - if you have more than one store then you'd have to download separate apps. Great support team too - big shout out to Tomas K. who gets issues done in no time - machine.

Playertek Us
United States
22 days using the app
September 29, 2022

We had an issue with signing-up. Katherine helped us to resolve the issue and was a great support throughout every stage. The customer service is great.

Pets Purest
United Kingdom
22 days using the app
ReferralCandy replied October 4, 2022

You are most welcome, and it was great talking to you. :)
- Katherine

May 15, 2020

It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.

KatKin
United Kingdom
About 1 year using the app
March 21, 2018

I worked with Tippy. He was super lit and helped me understand the ins and outs of Referral Candy. I'm stoked to start using it with my customer base.

Butterlordz
United States
22 days using the app
May 11, 2021

I love this application and the customer service is incredibly good... Thank you Tomas for all your help.

Beerfunding
Switzerland
22 days using the app
ReferralCandy replied May 12, 2021

Thank you for five stars! Reach out any time! - Tom

May 1, 2018

Quite intuitive, best referral app out there. For the part that's not intuitive (enough), there is excellent customer service over the app.

Vanmorgen
Netherlands
About 1 year using the app