Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 12, 2022

@Jon Dolor helps us a lot with our inquiries. Deserve 5 stars. I appreciate the fast response of Jon

Mother Nature Cosmetics
Austria
21 days using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! I appreciate the review. - Jon

June 2, 2020

Great service by Benz. Highly recommend scheduling in a call after you sign up. Referral candy has given us a few extra thousand in sales per month. Definitely worth the money.

Bubble Tea Club
Australia
21 days using the app
Edited January 29, 2020

レスポンスの速さ・内容ともにサポートチームのTomは素晴らしいです!私のつたない英語でもしっかりくみ取って助けてくれました。ありがとう。
Tom in the support team was really helpful and quickly response. Thanks Tom :)

hiyakuappstest
Japan
20 days using the app
October 18, 2019

We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.

P L A N E T // N U S A
Denmark
About 1 year using the app
April 21, 2022

Referral Candy is AMAZING! I've already made sales within a few days of launching my referral program in my new shop. The customer service is phenomenal, Jelson was very patient with me while I was having issues with my browser and log-in. And he recommended the Post-Purchase Pop-Up Widget which is a must, and a few other options to customize my banner and social media messages to better reflect my brand. He also kindly referred me to the Best Practices for Setting Up Referral Rewards page when I asked his advice on what discounts I should be giving. Awesome Product and OUTSTANDING customer service!!!!

tiddybar
United States
20 days using the app
ReferralCandy replied June 1, 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Jelson

January 22, 2021

The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.

Smartvine
United States
About 1 year using the app
May 25, 2022

Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.

Narwal Canada
Canada
About 1 year using the app
ReferralCandy replied May 31, 2022

Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris

May 8, 2020

I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro

Cerveja Musa
Portugal
20 days using the app
March 3, 2022

Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have

Strykk
United Kingdom
About 1 year using the app
ReferralCandy replied March 4, 2022

I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon

April 2, 2020

ReferralCandy has amazing support. I had some questions and Dwight Salagsag went above and beyond to make sure I get the answers I need. He even jumped on a google hangout call with me to walk me through and show me exactly how to use the app and answer my questions in detail. Super happy with ReferralCandy and Dwight!

Brake Free Technologies
United States
20 days using the app