Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

September 18, 2019

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

Power Bullet
Brazil
12 days using the app
Edited December 15, 2021

The application is very easy to use! We are happy to launch our referral programm !Thanks a lot to Jon & Caye who helped us each step of the way :)

Label K
Belgium
12 days using the app
ReferralCandy replied December 3, 2021

Glad to help! If you need further assistance, we're here for you! - Jon

December 1, 2021

Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend

Cyber Craft
Réunion
12 days using the app
ReferralCandy replied December 1, 2021

We're glad Benz and Hannah was able to help! - Tom

December 11, 2020

We have been using this app for awhile and there is one major item we believe it is missing... there NO way to "Approve" a referral. We have made a request to add an "Approve" option to other options: Delete, Void, and Ban, but we were told, an "Approve option is currently not in place within the dashboard, but this is something I can raise to our design team" ... without an "Approve" option, even after we review a referral it will continue to show "pending review" since there is no way to "Approve" a referral... this appears to be a major omission to us. If an "Approve" option is added we will revise our rating...

Big Sky International
United States
About 1 year using the app
ReferralCandy replied April 23, 2021

Hey Bob, thank you for your review, and for using us for over a year.

We're sorry that this crucial feature is lacking.
We're redesigning the way transactions are handled (suspicious or otherwise), and we're building a Fraud Centre to make it easier for retailers to manage.

We hope you'll give us a chance in the future as well, thank you. --Darren F.

February 13, 2017

Great support! Awesome set up and they quickly guided me through the site! Love this product, makes my job a lot easier!

Easyfitco
United States
12 days using the app
June 18, 2021

Developer helped me a lot with setting up. lots of functions as well. nice respond time, thanks for the help

Hyped Polar Bear
Netherlands
8 months using the app
ReferralCandy replied June 21, 2021

Thank you for your review. We'll do our best to earn that fifth star! - Tomas K.

March 21, 2022

helpful support got us through a technical issue. jon was great and walked us through the issue step by step

Owlcam
United States
12 days using the app
ReferralCandy replied March 21, 2022

Thanks for the review! If you need help, just let us know - Jon

October 7, 2020

I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.

Bamboo Sports
United States
12 days using the app
January 15, 2021

Derek was incredibly helpful in troubleshooting the merge tags preventing me from connecting my account. All good! Excited about this app!

CAMFormulas
United States
12 days using the app
Edited September 25, 2020

Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy

Lucky Saint
United Kingdom
12 days using the app