Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

August 17, 2021

I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this.
Thanks again :)

MeowCamp
Hong Kong SAR
14 days using the app
ReferralCandy replied August 17, 2021

Super awesome! Thanks for the review. Just reach out any time. - Derek

September 13, 2023

Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.

Silk On Me
Netherlands
14 days using the app
ReferralCandy replied September 14, 2023

You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa

July 16, 2018

Great customer service from Tippy

Jrs Palace
United States
14 days using the app
July 16, 2018

Tippy was amazing. He made me understand how it works. He looks like he is really dedicated on how to make newbies learn this. I am a newbie in the online Shopping world and people like him make things easier for someone like me.

Tina Style
United States
14 days using the app
February 9, 2022

Customer service of JC was helpful, he immediately jumped on a call. Prefer that over email. Thanks for the help.

The Coucou Club
Netherlands
9 months using the app
ReferralCandy replied February 9, 2022

Thanks for the feedback! If you need anything, just let us know - JC

December 16, 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

LIGHT Helmets
United States
14 days using the app
ReferralCandy replied January 18, 2023

We appreciate your review! Let us know whenever you need assistance! - Jon+Alex

July 16, 2018

Good Job and thank you to Tippy who helped me out today. This guy deserves a promotion!

Somethingneww
United States
14 days using the app
Edited August 20, 2021

Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.

PhycoHealth
Australia
9 months using the app
ReferralCandy replied August 18, 2021

Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.

November 15, 2023

great customer service and easy to set up

By Lilla
United States
13 days using the app
ReferralCandy replied November 20, 2023

Thank you so much and it was a pleasure talking to you. :)
- Innah

Edited March 28, 2019

Excellent Service from Karen ! She is really helping you in your process and give you good tipps. I would definitely reccomend it!

ACARAA
Germany
13 days using the app