Referral Candy & Affiliate , 2,020 reviews
Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!
We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well.
- JC
Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!
Thank you so much for writing a review. I truly appreciate it! :)
- Innah
The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo
It was so nice to meet and assist you today. Thanks also for writing a review. :)
- JC
Jon is always helpful and prompt with his replies.
I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon
J.C. provided excellent customer service and overall I have no complaints about the referral program.
Thank you so much for writing a review. I really appreciate it. I was glad to have assisted you with your concerns. :)
- JC
Genial la asistencia por el chat, resolvieron mi duda y ayudaron a configurar todo correctamente. Por cierto, me atendió JON ;)
Thank you for your review! It was a pleasure assisting you! - Jon
JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.
Thank you so much for this awesome review! Please get back to us anytime you need help. :)
- JC
Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.
Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying
UPDATE:
Issues solved
Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,
Ok seriously Jon is super awesome and helped out so much with integrating this app into our online store 10/10 go talk with JON he's got your back on any problem
Hey! Thanks for the review. Real splendid. I appreciate it! Hit us up any time if you have other concerns. - Jon
I must say, it was an amazing service! the customer service is top notch, always friendly and responsive. Any questions we had were answered quickly, and even provided extra help whenever we needed it. 10/10 would recommend Jon at ReferralCandy!
Thank you for this review and that recommendation! Much appreciated. Let us know if you need any help! - Jon