Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 28, 2023

Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!

RESPIT
United States
Time spent using app: 1 day
ReferralCandy replied May 4, 2023

We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well.
- JC

April 28, 2023

Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!

Ikarian Diet Clinics
Greece
Time spent using app: 2 months
ReferralCandy replied May 4, 2023

Thank you so much for writing a review. I truly appreciate it! :)
- Innah

April 14, 2023

The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo

AGM Mobile Official Store
Hong Kong SAR
Time spent using app: About 1 year
ReferralCandy replied April 14, 2023

It was so nice to meet and assist you today. Thanks also for writing a review. :)
- JC

April 13, 2023

Jon is always helpful and prompt with his replies.

Art 'N Glow
United States
Time spent using app: Almost 7 years
ReferralCandy replied April 13, 2023

I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon

April 12, 2023

J.C. provided excellent customer service and overall I have no complaints about the referral program.

Soundpaint
United States
Time spent using app: 10 months
ReferralCandy replied April 14, 2023

Thank you so much for writing a review. I really appreciate it. I was glad to have assisted you with your concerns. :)
- JC

April 12, 2023

Genial la asistencia por el chat, resolvieron mi duda y ayudaron a configurar todo correctamente. Por cierto, me atendió JON ;)

Quesos y Vinos Fanbar al Natural
Spain
Time spent using app: About 1 month
ReferralCandy replied April 12, 2023

Thank you for your review! It was a pleasure assisting you! - Jon

April 7, 2023

JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.

Van Den Broek Life
Netherlands
Time spent using app: About 1 hour
ReferralCandy replied April 12, 2023

Thank you so much for this awesome review! Please get back to us anytime you need help. :)
- JC

Edited May 29, 2023

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved

Sybotanica
Netherlands
Time spent using app: 16 days
ReferralCandy replied April 6, 2023

Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,

April 5, 2023

Ok seriously Jon is super awesome and helped out so much with integrating this app into our online store 10/10 go talk with JON he's got your back on any problem

Jarbo
United States
Time spent using app: 17 days
ReferralCandy replied April 5, 2023

Hey! Thanks for the review. Real splendid. I appreciate it! Hit us up any time if you have other concerns. - Jon

April 5, 2023

I must say, it was an amazing service! the customer service is top notch, always friendly and responsive. Any questions we had were answered quickly, and even provided extra help whenever we needed it. 10/10 would recommend Jon at ReferralCandy!

54D Online Store
United States
Time spent using app: 6 days
ReferralCandy replied April 5, 2023

Thank you for this review and that recommendation! Much appreciated. Let us know if you need any help! - Jon