Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 1, 2019

Derek was such a rockstar through the whole integration process. My knowledge of CSS/HTML is very very limited and he made sure everything was set up correctly and patiently walked me through everything with very specific instructions! Thank you very much Derek !!

ADORNE LA
United States
Over 2 years using the app
Edited May 2, 2019

Tippy did an amazing job helping us get setup and it was super simple and fast. We worked through the setup via Google Hangouts and it was awesome. Thank you! Amazing work!

Nipyata2
United States
Over 2 years using the app
Edited July 30, 2018

Tippy was awesome! What started off as a brief question on one of our affiliates turned into a phone call where Tippy helped us access our current campaign and places to improve conversion. Way to go above and beyond Tippy.

Fixd Automotive
United States
Over 2 years using the app
January 13, 2016

Very impressive customer service from Karen in the support team. Thanks!

The Wine Beagle
United Kingdom
Over 2 years using the app
June 23, 2020

This app is really cool. It's given us a boost in sales and we really enjoy it.
The reward aspect might need a bit more explanation but overall, it was easy to navigate and pretty easy to set up. Thanks Jon!

CopperMask
United States
Over 2 years using the app
March 24, 2020

Customer service (Derek) was excellent!! Quick to reply and very knowledgeable and helpful at getting to the bottom of my issue

Farmer's Fridge Delivery
United States
Over 2 years using the app
February 1, 2023

We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!

Exhale Healthy Coffee
United Kingdom
Over 2 years using the app
ReferralCandy replied February 2, 2023

Thank you for your kind words! I'm happy to be of assistance! - Hannah

December 10, 2021

We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!

Ktchn Apothecary
United States
Over 2 years using the app
ReferralCandy replied December 10, 2021

We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon

June 21, 2021

Referral Candy has been great! Karen has been helpful from the very beginning, always able to answer questions in a timely manner. Great platform and easy to use.

ProovTest
United States
Over 2 years using the app
ReferralCandy replied June 29, 2021

Really appreciate your kind words. We'll share this with Karen! - Bryan B.

April 16, 2018

Tippy is a fast problem solver, very attentive to our needs and has a genuine intention to ensure the best experience for the customers! What an outstanding customer service you guys have!

Guizefacefx
United States
Over 2 years using the app