Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

April 16, 2018

Tippy is a fast problem solver, very attentive to our needs and has a genuine intention to ensure the best experience for the customers! What an outstanding customer service you guys have!

Guizefacefx
United States
Over 2 years using the app
December 23, 2021

Very helpful support team, I chatted with their support agent Dwight a few times and was very helpful.

Lauren Simpson Fitness AU
Australia
Over 2 years using the app
ReferralCandy replied December 23, 2021

Thanks so much! Glad I could help. — Dwight

June 12, 2020

The support team is super helpful and responds quickly. Karen from the support team is super amazing she helped me solve lots of problems and even provided me lots of useful skills of how to use this app. Thanks Karen!

StateCashmere
United States
Over 2 years using the app
September 28, 2021

The customer service team is AWESOME!!!! Especially Benz, who spent about half an hour with me today explaining how different features work and assisting me to fix an issue for a customer of ours.

Lauren Simpson Fitness
United States
Over 2 years using the app
ReferralCandy replied September 28, 2021

Thanks for your kind review! I'll be sure to let Benz know! - Tom

June 14, 2021

Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend

The Healthy Living Store
United Kingdom
Over 2 years using the app
ReferralCandy replied June 17, 2021

Thank you - and thank you for recommending us! - Darren F.

June 4, 2020

Derek has been really helpful with getting us set up on Wildgrain! I've really appreciated how he's taken the time to explain everything thoroughly and get on screen share calls.

Wildgrain
United States
Over 2 years using the app
August 31, 2019

We've been using Referral Candy for over a year and couldn't be happier. Karen is the best account rep and always willing to help us solve any issues by going above and beyond!

Blume
United States
Over 2 years using the app
March 21, 2022

Fantastic App to increase your sales and promote your brand to a new audience. It is highly recommended.

Craft Resin
United Kingdom
Over 2 years using the app
ReferralCandy replied March 21, 2022

Thank you so much for this great feedback! :)
- Cris

April 24, 2020

Really easy to setup and much more visually customizable that other platforms we have tried. We also had an AMAZING customer service rep (Derek) to help us get set up and integrated. He was super knowledgable, responsive, and a joy to chat with. So rare.

Jupiter
United States
Over 2 years using the app
May 11, 2018

Very attentive and overall great support. Thanks!

Sproutskincare
United States
Over 2 years using the app