Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

February 11, 2015

Great product. Seamless Shopify integration. Helpful support team. Support isn't immediate, but always got a response within a day, usually much shorter. The out of the box version isn't the prettiest, but pay a little extra and you can fully customize your pages. Well worth it.

Modify Watches
United States
About 3 years using the app
May 13, 2020

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Zenit, LLC
United States
About 3 years using the app
February 24, 2020

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!

Perky Perky
United States
About 3 years using the app
November 30, 2020

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Perelel
United States
About 3 years using the app
Edited July 24, 2019

App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.

DietFoodsWholesale.com
United States
About 3 years using the app
March 4, 2019

So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.

Eva Mattress
Australia
About 3 years using the app
July 21, 2014

Easy to set up. Still trying to figure out how to limit referral discounts so that onky the referrer see it. Other than that the sysstem works well for referring.

Wellafide
United States
About 3 years using the app
April 20, 2020

Looking forward to trying this app. Chatted with their agent, Tippy, who was very helpful and took the time to walk me through all the features. He answered all my questions about sending a Invite Link to old customers, customizing messaging on popups + emails for new customers...

Seems like a straightforward tool!

Lucky Iron Fish
Canada
About 3 years using the app
December 27, 2021

Response time was fast. Lorraine was very helpful! Different options were suggested and given which is critical when making a decision.

Nutr Machine
United States
Almost 3 years using the app
ReferralCandy replied December 28, 2021

Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine

Edited October 19, 2020

Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.

Your Food Collective
Australia
Almost 3 years using the app