Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

Edited January 4, 2019

Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.

Welly Bottle
United States
About 2 years using the app
March 17, 2023

Great support and fast response! Very easy way to get your referral program started without any major development efforts!

California Performance Co.
United States
About 2 years using the app
ReferralCandy replied March 17, 2023

I appreciate the review! It was my pleasure assisting you! Let us know if you need any help! - Ines

March 30, 2022

Great support from our Account manager.
Always ready to help and answer our questions in time. Thanks, Jelson! Team Ripple+.

theripplestoreUSA
United Kingdom
About 2 years using the app
ReferralCandy replied March 31, 2022

Thank you so much! I really appreciate your feedback. :)
-Jelson

September 29, 2022

A very useful app. Very versatile and with numerous features for boosting return. Also, their customer service is excellent. Jon was very helpful and professional and sorted my query quickly and effectively.

Navy Wings Flight Store
United Kingdom
About 2 years using the app
ReferralCandy replied October 4, 2022

We are so glad that you liked our services. Looking forward to an awesome performance of your referral program. :)
- Jon

August 7, 2022

Great app. Had an issue last week and it was quickly resolved with the help of Katherine.
Will continue using, thank you for the assistance.

Moodify-UK
United Kingdom
About 2 years using the app
ReferralCandy replied August 9, 2022

I'm glad I was of help! Hit us up whenever you need assistance. - Katherine

June 25, 2020

I needed help setting up my referral program and reached out to suppot. I spoke with Benz Jalali who took her time to review my setup and helped me workout the changes I needed to make to reach my goal. Great support!

BE BOLD BY DIAMANY
Luxembourg
About 2 years using the app
February 14, 2018

A little confused on the set-up, but Tippy walked me through it no problem. Really appreciate the support!

Traveller Collective
Canada
About 2 years using the app
November 24, 2016

The service has proven to increase our sales month to month giving our customers the easy opportunity to share with their friends. The support offered by Ferry and the team has been 1st class, proactive in making sure we get the best out of the app and ever able to tailor the service to our individual business needs. Highly recommended for any business that wants to empower it's customers to create sales.

Magicmisteu
United Kingdom
Almost 2 years using the app
March 22, 2018

We will use use this App again and of course we will recommend it to our friends. Karen was AMAZING! She helped us step by step in modifying our account. In addition, she provided us with great recommendations on how we can improve our referral program. Our emails and chat questions were responded within minutes! This is by far, the best customer service that we have ever received. Thank you Karen for making ReferralCandy AMAZING!
Best, Ashley

123fre
United States
Almost 2 years using the app
March 15, 2023

Their customer service is wonderful! Katherine and Jelson helped us with a problem we couldn't solve by ourselves. They made the process super simple and quick! Definitely a great experience.

EMF Harmony
United States
Almost 2 years using the app
ReferralCandy replied March 17, 2023

We appreciate the review and we're happy to guide through any confusion! Hit us up if you have questions! - Karen and Jelson