Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

February 13, 2024

Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!

Kursiv Organics
United States
7 months using the app
ReferralCandy replied February 15, 2024

We're also excited to see great results on your referral campaign. Thanks again for your patience and for writing a review. :)
- Katherine

March 6, 2024

Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!

Gigawatt Coffee Roasters
United States
6 months using the app
ReferralCandy replied March 8, 2024

You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :)
- Riz

February 7, 2024

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Jowissa
Switzerland
Over 1 year using the app
ReferralCandy replied February 9, 2024

Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene

March 13, 2024

Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

ArtsKoreanMan
United States
6 months using the app
ReferralCandy replied March 15, 2024

That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :)
- Lorraine

December 15, 2023

Seamless functionality, very minimal work required on our ends after the funnels are all set up. Great customer support with quick response times and helpful insights. Would recommend this to anyone looking to turn their fans into advocates.

Tersano Inc. (US)
Canada
Over 1 year using the app
ReferralCandy replied December 21, 2023

This is awesome! Thank you very much for writing us an incredible feedback. Appreciate it!
- Jon

January 29, 2024

Riz was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

Ample Foods
United States
Over 6 years using the app
ReferralCandy replied February 6, 2024

It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz

March 11, 2024

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

Moonkie
Hong Kong SAR
24 days using the app
ReferralCandy replied March 13, 2024

Thank you so much as well for your patience on the concerns we have fixed together. :)
- JC

March 21, 2024

I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them

Beatbot
United States
2 months using the app
ReferralCandy replied March 22, 2024

We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it.
- Irene

Edited January 23, 2024

Excellent app. And Riz provides first-class support. If you are lucky enough to get any true influencers on your site, this program can really explode your sales! Once set up, it's essentially on auto-pilot. Easy to maintain. That's a huge plus, as many apps require maintenance and supervision.

PETCODE PAWS
United States
Over 1 year using the app
ReferralCandy replied December 8, 2023

I also had a great time assisting you! Thank you so much again for writing this review. - Katherine

February 25, 2024

Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.

elhartista HUB
Mexico
5 months using the app
ReferralCandy replied February 27, 2024

It's what we do best in our team, and it has been a pleasure working with you. :)
- Cris