Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 9, 2020

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Everviolet
United States
About 2 years using the app
March 14, 2023

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

Jot
United States
About 2 years using the app
ReferralCandy replied March 17, 2023

Thank you for the review! It was a pleasure assisting you! - Karen and Jessa

Edited October 27, 2020

I used this app to help me to give referral codes to my customers, Works very well. I Recommend using this app.

NUTROS
Mexico
About 2 years using the app
November 30, 2020

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Perelel
United States
About 2 years using the app
October 18, 2019

Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)

Project EVO
United States
Almost 2 years using the app
July 22, 2020

Had a couple hiccups getting started with the app and had to reach out to support. Fortunately, the support team was wonderful and extremely helpful. Big shout out to Derek Benito on the support team, who not only helped resolve my issues but was even willing to meet live to understand and ensure resolution.

Thank you Derek!

LifeAlive
United States
Almost 2 years using the app
August 17, 2022

The setup is not ideal, took us a few weeks to get it up and running but the service was great. Cris @referralcandy is a trooper.

Plant B
Netherlands
Almost 2 years using the app
ReferralCandy replied August 23, 2022

Thank you for your review! Don't hesitate to hit us up whenever you have questions! _ Cris

September 23, 2021

This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.

Alpha-H Skincare US
Australia
Almost 2 years using the app
June 4, 2021

Customer service was super helpful and responsive. They answered all my questions in a timely manner.

Fitlife Foods
United States
Almost 2 years using the app
ReferralCandy replied June 9, 2021

Thank you for the review! We will work even harder to earn that 5th star. - Bryan B.

September 1, 2020

The application is great. Easy to move and serves well what is proposed. Support is very efficient. Jon served us very well and took all our doubts.

Dr. JONES
Brazil
Almost 2 years using the app