Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 16, 2016

The support is amazing. I have never had anyone be so helpful. Not only did they answer my question, but I wanted the html to look a little different and they quickly went in and changed it on the fly. In addition, he took the time to walk me through the entire product. I would give the support an A+. MBradley

Ourskinny
United States
Over 1 year using the app
May 3, 2019

Great customer service! The uploading of the customers lists is extremely slow but support was willing to do all the process for us.

Min & Mon
United States
Over 1 year using the app
April 8, 2019

Great company! Great app! Karen did an amazing job working on an issue we had with our billing and payouts - live chat feature is incredible and she was very prompt and kind in answering all of my questions. Definitely recommend this app for any business!

Herbstrong
United States
Over 1 year using the app
Edited August 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Raw Beauty Lab
United Kingdom
Over 1 year using the app
ReferralCandy replied September 9, 2021

Thank you for your kind words! If you need assistance, just let us know. - Mardie

May 31, 2022

The Referral Candy customer support team is VERY responsive and VERY helpful with any and all questions. They basically gave me 1x1 service to set up the affiliate program I needed.

Aunt Jackie's Curls and Coils
United States
Over 1 year using the app
ReferralCandy replied May 31, 2022

It has been a pleasure working with you. Please feel free to reach out anytime you need help. :)
- ReferralCandy team :)

September 18, 2019

I am just getting started with Referral Candy and Derek has been very helpful with getting us online. Seems to be well done so far so I am referring you to this app!

Hupnos
United States
Over 1 year using the app
September 6, 2019

Excellent app, comes with all the features I was looking for my referral program.
Excellent, fast, friendly, and knowledgeable customer service. (Karen M.)

John Maddox Miami
United States
Over 1 year using the app
Edited February 19, 2019

Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!

Yubi Beauty
United States
Over 1 year using the app
October 23, 2019

Derek was super helpful in troubleshooting during implementation. Very happy with speediness and quality of support.

Brilli
United States
Over 1 year using the app
May 11, 2020

The app so easy to setup and Tom Koetz was so wonderful and helped setup are accounts. The customer service is really good. Thank you Tom!

MTHFR Fertility
United States
Over 1 year using the app