Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

October 30, 2020

Tom was super helpful getting our integration set up, prompt on the email and good to deal with. Looking forward to using the app.

Fluidform Pilates
Australia
Over 1 year using the app
June 23, 2021

Great customer service team at Referral Candy. Jon has been most helpful in helping me with my enquiries.

Beco Pets
United Kingdom
Over 1 year using the app
ReferralCandy replied June 29, 2021

I appreciate your kind words. Thank you and write to us any time! - Jon D.

May 27, 2022

We recently integrated the app with our store. Benz from the support team helped to quickly resolve my concerns. Great support I would say, thanks!!

MIXE.STORE
France
Over 1 year using the app
ReferralCandy replied May 31, 2022

Thanks for choosing ReferralCandy and it has been a pleasure of mine working with you.
- Benz

Edited January 30, 2020

We selected Referral Candy for referral campaigns to empower customers to share our products and services with their network. Set up was effortless. After a few months of using it, we wanted to make changes to our program, which required us to contact Referral Candy for support. They have been extremely easy to work with and are responsive to our concerns. Would recommend this app to others.

hōlus pure premium CBD
United States
Over 1 year using the app
September 7, 2022

We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.

fatty15
United States
Over 1 year using the app
ReferralCandy replied September 9, 2022

Thank you so much for this wonderful review. Please do not hesitate to reach out to us anytime you need help. :)
- Katherine

Edited June 8, 2018

ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.

Finalstraw
United States
Over 1 year using the app
October 9, 2020

Great service - Tom has been excellent in providing support and guidance in getting campaign up and running!

Kerello
United Kingdom
Over 1 year using the app
August 19, 2021

Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!

Narwal Robotics
Hong Kong SAR
Over 1 year using the app
ReferralCandy replied August 19, 2021

Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.

January 10, 2022

Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)

Epycure
France
Over 1 year using the app
ReferralCandy replied January 10, 2022

We're always there to help! Feel free to let us know if you need further assistance! - Cris

January 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Well Made
United States
Over 1 year using the app