Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

January 6, 2020

We're just getting started with Referral Candy and already their support team has proved themselves invaluable. Thank you so much! We can't wait to begin putting this great app to work!

Bantam Tools
United States
About 1 year using the app
October 17, 2019

Very powerful app and easy to integrate with Recharge and Shopify. Derek of support team was of great help despite my shitload of questions ! Totally recommended

Compliment
Belgium
About 1 year using the app
June 11, 2019

The app is great, having been using for a long time, and their service are excellent especially Jon!!

RELXNOW
Hong Kong SAR
About 1 year using the app
May 27, 2020

This app helps us convert our customers into brand advocates in just a few simple steps! Beyond that though, their support team is amazing, knowledgeable, and quick to help! Major props to Derek who has been helping me with this app since we first started using it on a wordpress/woocommerce site :)

DrinkPartake-US
Canada
About 1 year using the app
September 23, 2016

Great team! Loved the webinar. Nice to have a vendor provide more than a portal or app, but, also, provide resources to ensure you are successful while using their platform or service. Much Appreciate!!!

Click Espresso Protein Drink
United States
About 1 year using the app
October 13, 2022

Great app and even better support. I received very helpful support from Katherine who would not stop providing support until my query was sorted. Thank you so much

Pedal & Chain
United Kingdom
About 1 year using the app
ReferralCandy replied October 26, 2022

Thank you so much for this wonderful review! Please do not hesitate to reach out to us anytime you need help. - Katherine

September 1, 2016

5 stars for Ferry's assistance! He was so patient, explaining things that I didn't really understand! Great job, Ferry! :)

Dogsandabox
Singapore
About 1 year using the app
August 23, 2021

We've got great support from Benz Jalali. She was really helpful and understood all our questions. She also explained all the process very well. Thank you for the help.

American Bead Corp
United States
About 1 year using the app
ReferralCandy replied August 23, 2021

Thanks so much for your kind words, so glad I was able to help. Have a great day! - Benz

Edited October 4, 2018

Karen was awesome, super helpful with any help I needed! We have made so much more $$$ with this app! UPDATE - Jon was so helpful with an issue I was having - he helped me figure out what to tell my client, and how to fix it!

Katie

Katies Plates
United States
About 1 year using the app
June 2, 2022

I got on to the app and was right away assisted by Katherine, she was amazing in helping me set everything up! Was super easy and smooth! I cant tell you what the Referral app will do for me, (i just installed it) but I know Katherine started me off right :)

Eyeleos
United States
About 1 year using the app
ReferralCandy replied June 2, 2022

Thank you for your review and for appreciating the support I provided! - Katherine