Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

April 24, 2020

This review is just about the customer service, Dwight was super helpful in getting Referral Candy set up on our new Shopify site.

BuddhiBox
United States
Over 1 year using the app
January 24, 2023

just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero

People's Captain
United Kingdom
Over 1 year using the app
ReferralCandy replied January 24, 2023

Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine

October 31, 2019

Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.

ExpressionMed
United States
Over 1 year using the app
November 3, 2022

Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience

uat-glasshouse-fragrances
Australia
Over 1 year using the app
ReferralCandy replied November 14, 2022

Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!

May 19, 2021

Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!

Raw Press Co
United Kingdom
Over 1 year using the app
ReferralCandy replied May 20, 2021

We appreciate your kind words. I'll be sure to let JC know -- Jaime R.

October 6, 2015

Great referral program app and even better customer support. Really guys you rock, keep it up!

Vitchelo Outdoor Gears
United States
Over 1 year using the app
February 5, 2019

I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.

Léa France®
United States
Over 1 year using the app
October 27, 2020

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Rock Your Nose Jewelry Inc.
Canada
Over 1 year using the app
May 14, 2019

This app is great but is missing one thing, in my opinion, to be AWESOME. I wish Referral Candy would allow me to see the unique code that gets sent out to my customers. There have been times where customers would lose their email and require it to be sent out again. There is no option to send them another new one and void the old one or send them a copy of the code already sent to them.

Hats off to TIPPY who has been here for my business time after time with quick and efficient solutions! He deserves 5 stars alone.

Innovet Pet Products I Best Hemp Products for Pets
United States
Over 1 year using the app
March 20, 2018

it works! but it takes a little more than a month to pick up the momentum.

it's not cheap at all! but it's cheaper than affiliates.

Ecigaretteempire
United States
Over 1 year using the app