Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 24, 2023

The support agent, Cris, is very friendly and helpful. The app is also cool. Thank you Referral Candy!

Martie
United States
About 1 month using the app
ReferralCandy replied October 27, 2023

It was a pleasure assisting you with your concerns. Thanks so much again for this review!
- Cris

October 2, 2023

Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.

Akesi Wellness
Singapore
8 days using the app
ReferralCandy replied October 4, 2023

Thank you so much and hope I was able to answer all your concerns. As always, feel free to reach out when you need assistance. :)
- JC

August 16, 2023

We are new to using the app so this is a review for support... Absolutely the best support of any app I've used! JC was super responsive and helpful in resolving a problem we had and followed up to make sure things were working and if we needed any further help. Thanks for all the help JC! I definitely recommend giving Referral Candy a try.

VitalSleep
United States
6 months using the app
October 23, 2023

The customer Service helped me to figure it out. Will try the app soon. So far it is great

GMP Vitas
United States
5 days using the app
ReferralCandy replied October 27, 2023

We're excited for you to try our referral program, and thank you as well for your time today and for writing this review. :)
- Katherine

May 2, 2023

Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.

Bark Potty
United States
Over 3 years using the app
ReferralCandy replied May 4, 2023

We're always here to help our merchants. I'm so glad that I was able to help you out today.
- Karen

September 18, 2023

Great app for running referral campaigns as it has all the features that we need. Their customer support has been amazing ever since we installed the app, thanks to Jon and Ines :)

flowearth
Canada
About 2 months using the app
ReferralCandy replied September 21, 2023

We're glad to know that our app suits your company's needs! We look forward to seeing great results on your referral program. :)
- Jon and Ines

September 26, 2023

Great customer referral app and customer service by Innah! She answered all of our questions very quickly and was a ton of help. We highly recommend Referral Candy. Their platform is easy to use and gives all the flexibility that we need to launch our program!

TreSkin
United States
19 days using the app
ReferralCandy replied October 4, 2023

We're happy to know that our referral program is a great help to your store which is our ultimate goal for all our merchants. Thank you so much again for writing this amazing feedback. :)
- Innah

July 27, 2023

I just got off a chat with their customer service rep. JC and he was AWESOME! I needed help with the referral program and looking for advice. JC was extremely helpful, patient, polite and took the time to explain everything thoroughly. I own Www.hotlinepepper.com and as a small business owner, it's very nice to receive helpful customer service like from JC. The website is very user-friendly and I highly recommend using Referral Candy . 5 STARS .Thank you so much.

Hot Line Pepper Products
United States
3 months using the app
ReferralCandy replied August 9, 2023

You are awesome! Thanks again for writing this review and reach out to us anytime you need anything. :)
- JC

August 31, 2023

Although this didn't work for me right now due to a lack of community, Jesse has been extremely patient with my needs and has helped me through the whole process. I'll recomend this over and over again.

EvolveGadget
Germany
About 1 month using the app
ReferralCandy replied September 5, 2023

Thank you so much for this great feedback about our services. We hope to see you again in the future! :)
- Jessa

October 4, 2023

Great service! Innah knew exactly what we needed help with!

Escents
United States
7 months using the app
ReferralCandy replied October 23, 2023

Awesome! Thank you so much for writing this review. Let us know anytime you need help.
- Innah