Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for setting up referral campaigns swiftly and effortlessly. It integrates well with other apps and works with subscriptions. The app is low-maintenance and offers customization for referral rewards and email templates. Merchants appreciate the live chat feature for immediate support. The customer service team is frequently commended for their prompt and helpful responses. The app is highly regarded for its ability to convert fans into brand advocates.

March 16, 2023

Wonderful customer service! JC helped me solved my problem. It was a great experience. Thanks for that.

Nutrivie
France
12 months using the app
ReferralCandy replied March 17, 2023

You are welcome and thank you as well for the review! Reach out to us any time you need assistance! - JC

January 21, 2022

JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks

Pacer Virtual Challenges
United States
12 months using the app
ReferralCandy replied January 23, 2022

Thank you for five stars! Reach out any time! - JC

May 26, 2020

referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable

Rahua.com
United States
12 months using the app
August 27, 2015

I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.

Globalhydration
Canada
12 months using the app
May 10, 2022

Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!

ILLARIY
Australia
12 months using the app
ReferralCandy replied June 1, 2022

I appreciate your kind words! We always strive to go above and beyond! - Jelson

August 3, 2022

This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!

Bug Bakes
United Kingdom
12 months using the app
ReferralCandy replied August 9, 2022

Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!

January 6, 2014

It's a great app! Super easy to set up and use. Especially love the option for customers to donate their earnings as well.

Jeffrey George
United States
12 months using the app
June 15, 2021

Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.

zaunkoenig.co
Germany
11 months using the app
ReferralCandy replied June 17, 2021

Thank you for your review. Let us know if you need help with the liquid code! - Darren F.

Edited June 15, 2021

Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials

Grand Dog Essentials
Canada
11 months using the app
ReferralCandy replied June 17, 2021

Thank you kindly. All the best for your program! Jon D.

May 3, 2018

I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!

Raw Wild 2
United States
11 months using the app