Referral Candy & Affiliate , 2,130 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.
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I received excellent support and options to get done what I think it will take to really grow my business and get word of mouth advertising really going!
We love ReferralCandy and it's been a huge asset to our business. I initially had a poor customer experience with a rep on their team, but their Head of Customer Support (Jaime) followed up with me personally and helped fix the issue. Big thanks for that and we'll continue to be a client because of this. UPDATE: Had a small issue that was fixed immediately by Jon from the support team. ReferralCandy continues to earn our business day-in, day-out.
Really great customer service team. I dealt with Jon, who was incredibly useful and knowledgeable. App itself integrates well, and has all the features you would want out of a referral scheme. A touch on the pricey side, but happy to pay the price for good quality.
We're glad to help! Reach out any time! - Jon
While I think it's got a while to go to be a super intuitive software, I don't think there's a better one out there. I wouldn't take my chances with others especially with Derek as the best customer service support staff member. Helped me through a precarious situation and I am so relieved! Definitely worth downloading, but make sure what you're offering to customers and how!
The app is great, still haven't seen how customers react. But their customer service is amazing!
They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)
We're glad to hear you were delighted! If there's anything unclear with the app, just let us know - Derek
We haven't launched our referral program yet, but have been getting help from Tippy in setting it up. He is terrific! Very responsive and knowledgeable. 5 stars to Tippy!
Great program and great assistance :)
Karen stood by me question by question to guide me on the set up which made it effortless. She is amazing!
JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!
It was my pleasure assisting you. Please reach out anytime you need help. - JC
Referral Candy works great and the customer service is really good. Thank you Cris for your support.
Thank you for leaving us such a kind review! - Derek
Very good app and serves the purpose of my requirements.
Great support too!