Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

May 28, 2019

Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.

Hazel Village
United States
About 1 year using the app
May 15, 2020

It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.

KatKin
United Kingdom
About 1 year using the app
May 1, 2018

Quite intuitive, best referral app out there. For the part that's not intuitive (enough), there is excellent customer service over the app.

Vanmorgen
Netherlands
About 1 year using the app
June 8, 2018

Easy to use from a customer, advocate standpoint.

Pulve
Netherlands
About 1 year using the app
October 18, 2019

We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.

P L A N E T // N U S A
Denmark
About 1 year using the app
January 22, 2021

The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.

Smartvine
United States
About 1 year using the app
May 25, 2022

Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.

Narwal Canada
Canada
About 1 year using the app
ReferralCandy replied May 31, 2022

Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris

March 3, 2022

Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have

Strykk
United Kingdom
About 1 year using the app
ReferralCandy replied March 4, 2022

I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon

October 26, 2020

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Every
Germany
12 months using the app
December 9, 2013

Very easy to set up and includes all needed functionality for us.

Only one small issue — post-purchase popup widget doesn’t work with Shopify.

Shaka
Estonia
12 months using the app