Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 31, 2023

Although this didn't work for me right now due to a lack of community, Jesse has been extremely patient with my needs and has helped me through the whole process. I'll recomend this over and over again.

EvolveGadget
Germany
About 1 month using the app
ReferralCandy replied September 5, 2023

Thank you so much for this great feedback about our services. We hope to see you again in the future! :)
- Jessa

October 26, 2023

Great app. Their customer support is fast and attentive.

Cases Papaya
Brazil
3 months using the app
ReferralCandy replied October 30, 2023

You were awesome too! Thank you so much again for this review. :)
- Jon

July 18, 2023

So far I'm on the trial version but everything seems to be working great and the customer service is amazing, they're very quick in their replies and very thorough with their help. I had the pleasure to talk to JC who answered all my questions in the utmost detail and provided me with the help that I needed.

Couleurs de Noir
Belgium
8 months using the app
ReferralCandy replied July 19, 2023

Customer satisfation is our utmost priority, and thank you so much for appreciating it and posting a feedback. :)
- JC

August 2, 2023

We encountered an issue with our billing that would have been very costly for our company. We shared the issue with Lorraine, who was a joy to liaise with on the issue, and who helped us process a refund that was due to our own careless error. This 5 Star review is fully deserved for the honesty and understanding that Referral Candy has demonstrated, and we're not certain many companies these days would go this extra mile for its customers. Would definitely recommend this company and its app.

Centrum Leisure | Singapore's Premier Game Room Superstore
Singapore
About 1 month using the app
ReferralCandy replied August 9, 2023

Please consider us again in the future should you need to run a referral campaign for your store. Thank you! :)
- Lorraine

August 15, 2023

Referral Candy is amazing! It's super user-friendly and has everything you need, and the support team is amazing. Innah is always available to help, and she is fantastic.

Xebec
United States
7 months using the app
ReferralCandy replied August 17, 2023

Thank you so much for this review. I'm always an email/chat away whenever you need help. :)
- Innah

November 16, 2023

Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!

Pops Authentic
United States
About 1 hour using the app
ReferralCandy replied November 20, 2023

Thanks as well for your time and for writing this review. You may reach out anytime you need assistance. :)
- Irene

September 9, 2023

Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.

The Minimalist Wardrobe
Finland
2 months using the app
ReferralCandy replied September 14, 2023

We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine

May 8, 2023

Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!

FitFighter
United States
11 months using the app
ReferralCandy replied May 9, 2023

We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :)
- Innah

December 11, 2023

Innah was the best- thanks for the rapid, clear instructions!

Premiumsupps
Australia
34 minutes using the app
ReferralCandy replied December 13, 2023

You are most welcome, and thanks again for this review! :)
- Innah

May 2, 2023

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.

BingCases
United States
7 months using the app
ReferralCandy replied May 4, 2023

You were also a delight to work with. Look forward to seeing great results in your campaign.
- Cris