Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

May 13, 2021

Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!

Goodspread
United States
8 months using the app
ReferralCandy replied May 20, 2021

Appreciate the kind words, happy I was able to help! -- Derek

March 19, 2019

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

LUMIONskin
United States
8 months using the app
July 22, 2016

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Storesheets
United States
8 months using the app
May 12, 2021

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Homemade Dubai
United Arab Emirates
8 months using the app
ReferralCandy replied May 13, 2021

Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.

April 28, 2017

Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!

Fusar
United States
8 months using the app
January 8, 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

DAWN LEVY
United States
8 months using the app
March 20, 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
United States
8 months using the app
September 23, 2016

Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!

Bully Style
United States
8 months using the app
November 30, 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

LUSH & DEW
United States
8 months using the app
ReferralCandy replied December 6, 2022

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz

October 27, 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Vibe
United States
8 months using the app
ReferralCandy replied October 27, 2021

Thank you for five stars! Reach out any time! - Dwight