Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 10, 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
United States
Time spent using app: About 1 year
ReferralCandy replied May 17, 2023

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah

Edited May 15, 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
Australia
Time spent using app: About 1 month
ReferralCandy replied May 10, 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

April 21, 2023

Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot

Reset Lifestyle Products
Netherlands
Time spent using app: 4 months
ReferralCandy replied April 27, 2023

We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :)
- JC

April 19, 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Barista Underground
United States
Time spent using app: 20 days
ReferralCandy replied April 27, 2023

It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine

April 13, 2023

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

ANOESES
United States
Time spent using app: 3 months
ReferralCandy replied April 13, 2023

Thanks for the review! Just let me know if you need assistance! - jC

March 24, 2023

Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.

Myota Health
United Kingdom
Time spent using app: 18 days
ReferralCandy replied March 24, 2023

Thanks for the review! I'm glad I was able to assist. Just let us know if you have questions, we're here for you! - Jon

March 23, 2023

Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.

I can highly recommend as referral provider with low to no barriers to entry and use.

WIT Fitness
United Kingdom
Time spent using app: 2 days
ReferralCandy replied March 23, 2023

Thanks for the review! Hit us up whenever you have questions! - Jelson

March 14, 2023

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

Jot
United States
Time spent using app: About 2 years
ReferralCandy replied March 17, 2023

Thank you for the review! It was a pleasure assisting you! - Karen and Jessa

Edited March 9, 2023

The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.

Violet Jordan
United Kingdom
Time spent using app: 2 months
ReferralCandy replied March 10, 2023

We are so grateful for your awesome feedback. Thanks again and please reach out anytime you need help.
-Jessa

January 18, 2023

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

Mark | The Level Collective
United Kingdom
Time spent using app: 3 months
ReferralCandy replied January 18, 2023

Thank you for the review! Please feel free to contact us again if you need help! - Lorraine