Overall rating Based on 694 reviews
Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.
Derek was amazing in helping me understand how the programm works. Very patience and truly a nice guy! Thank you
Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.
We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!
Puro Estado Fisico
La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.
App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.
It's a good solution if you want a quick solution to a referral program bu the software itself is a bit limited (as the low price would suggest). Despite the limits, it's nice and the customer service (Derek and Benz) super fast and responsive.
Good customer service, most recently with Karen.
Overall the app is good for the price, but I do wish there were more drag-and-drop style customizability for the template, previews available for all emails, and integrations with other apps like Klaviyo.
Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.
Bravado Designs Europe
Customer Service via this app was great. Karen helped me. I had a ton of questions and she was able to answer all. The app itself may not be right for us, but was fairly easy to set up.