Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

February 16, 2023

Jon from Customer Service at ReferralCandy is an absolute delight! He was responsive and knowledgeable and went above and beyond to help me with my issue. Highly recommend him for all your customer service needs!

Hananack's Corner
Israel
8 days using the app
ReferralCandy replied February 17, 2023

I'm delighted to see your review! I had fun chatting with you! Reach out any time you need assistance!

July 8, 2022

I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.

The Roasterie
United States
8 days using the app
ReferralCandy replied July 12, 2022

We are here anytime you need help! Thanks for this great feedback.
-Jon

October 29, 2020

Tomas at ReferralCandy did a great job explaining the capabilities of the app with me, late into the night. It's much appreciated!

NeuroReserve Inc.
United States
8 days using the app
June 5, 2018

Very easy to use and intuitive. Awesome customer support!

Catchboxus
United States
8 days using the app
June 23, 2020

Did a lot of research before deciding what app to download. This was by far the best option. Great customer service - Jon D was extremely prompt, helpful and informative!

GIGI
United States
8 days using the app
January 10, 2019

Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!

PyramidWiFi.com
United Kingdom
8 days using the app
January 28, 2021

Mardie was so helpful in getting me to fully understand how this product works and how to install it. She was patient and professional.

MIGA Swimwear
United States
8 days using the app
May 14, 2021

Jon is super helpful and answered all of my questions. Tried so many different referral apps, this one is definetely my favorite

LuluCartoons
United States
8 days using the app
ReferralCandy replied May 20, 2021

Glad to know Jon was able to help get everything sorted. Thank you for the review! -- Bryan B.

January 23, 2022

Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!

Portable Spas
New Zealand
8 days using the app
ReferralCandy replied January 23, 2022

We're glad Caye was able to help! - Tom

January 28, 2022

Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.

Canvas Pup Portraits
Canada
8 days using the app
ReferralCandy replied January 28, 2022

Thanks so much for the review! Feel free to reach out if you have other questions - Jelson