ONLY 29% of your customers are telling their friends about you… even though 83% of them are willing to do so.
Why?
Because most businesses do not have a referral program to help their customers spread the word!
… Which means you’re losing sales every minute you do not have one.
Enter ReferralCandy.
ReferralCandy is the referral marketing tool trusted by 3000+ online stores to help you drive more sales through word-of-mouth marketing.
Here’s what we can do for you:
Everybody wins: your original customer gets rewarded, their friends get a discount, you make more sales and get a new customer! We do all the referral tracking, so you don't have to do anything. Here’s a more detailed example.
"ReferralCandy is very easy to install, easy to use. I’ve tried some other referral programs, and had a lot of problems using them with Shopify. Painful. I’m not a web developer, so I’m glad ReferralCandy takes care of a lot of stuff for me, and I don’t have to bother my tech team or product manager about it."
“ReferralCandy makes it easy for your customers to spread the word about you. A must-have for all ecommerce brands.”
Start your referral program and get more sales today!
Referral Candy were so great to me - I didn't have a chance to activate my acct during the 30 day free trial and they kindly and promptly extended it. Great customer service
Excellent customer service. Great app.
Ferry and Tomas's customer service is excellent. They are flexible and accommodating - I hope that ReferralCandy produces the results I expect so we can continue working together. Emma - www.riffraffandco.com
This app has great bones, but it leaves a lot to be desired.
PROS:
It is certainly a comprehensive app, with lots of control, lots of options and the setup and walkthrough process is spot on. Really great on that front.CONS:
After getting the emails setup, getting the app installed and running, I went to examine the "pages" that my customer sees when they are engaging with the referral program. These pages are flat out ugly and it is embarrassing to send my customers to these pages. They honestly feel like an afterthought, like someone just slapped them together and went on their way. I take great care to make the entire experience of my ecommerce site look nice and function nice. To add this on completely destroys that. I stopped using the app for this very reason. I simply cannot send customers to pages that look as awful as these do. They do offer you the ability to fully code and customize the layout of these pages, but for a non-techinical site owner, this is a monumental task that would involve hiring a knowledgable developer to do. Just like Shopify offers nice looking default free themes for their stores, ReferralCandy needs to do the same for these pages. I may return to this app if they fix the layout of these pages, but for now I will be using something different.
5 stars for Ferry's assistance! He was so patient, explaining things that I didn't really understand! Great job, Ferry! :)
Fantastic customer service, were very helpful in making sure my campaign was set up correctly. They even went to the effort of calling me and running me through the steps I didn't understand! The best customisation I've seen for a referral app which was important for me as It reflects my store and brand.I would recommend this service to anyone if they want a great way of boosting their sales!
Easy to work with the team. They are quick and responsive to your needs.
Great app!! Prompt customer service, personally walked me through everything to get my referral campaign set-up! ReferralCandy Rock!!!
Thanks Jan D. helpful tips and reminds.
Received 10/10 customer service from Ferry who assisted with optimising the app for our shop.