Refersion: Affiliate Marketing

So far the app has been easy to use and customer service answers quickly from chat. Jon has been great at helping me figure out issues.

Refersion was relatively easy to onboard onto, and the dashboard is easy to navigate. Their customer service is excellent and Andre guided our team the whole way as we got everything set up. He responded extremely quickly and gave us very clear and specific instructions. Thanks Andre!

Love the fact that the affiliates can keep track of their progress. The Edu Fund, the online retail store that gives back is always looking and adding affiliates to the program. We can focus on the business and our goals with this app!

Solid. Good customer service as well

Good app but seems like affiliate programs are going out of style.

Let me start by saying, I am not the most technical person, so whenever I decide to add a new app to my Shopify store I get a little nervous. However, I was pleasantly surprised by how easy it was to set up Refersion. It ended up being just what I needed. It was very simple to customize the affiliate sign up page and emails. I was even able to take the affiliate link generated by Refersion and customize it in Shopify to better meet my affiliate's needs. There was one thing I was unsure how to do during the set up process, so I contacted Refersion's customer service team and Brittany was quick to offer the assistance and answers I needed. She also followed up to make sure I was all set up and ready to go.

I like how Refersion handles on-boarding new customers.

When I created my new account I got an email from Nick offering personal help setting it up.

He also took some time out to chat with me over the phone. Thank you!

Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.

So far, so good. Setup was easy. Added my first affiliate with no hitches or glitches. Too early for five stars, so I gave it four.

I am what one would call a luddite. . . . really out of touch when it comes to all things web and computer. When I was tasked with assisting the good folks at The Redneck General Store.com, I did some study about how Refersion works, and am still studying, and even with a question about the logo and upload and size, Shakima at Refersion took the time to help me almost immediately! Even for folks like me who don't know much, and are a little concerned about learning e commerce, I can say with absolute certainty that the Refersion folks have your back. . . . thanks, Shakima and all at Refersion.