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Great app with a great support team. Thanks to Emma I was able to get a few redirection problems fixed! :)
Have not fully used this app yet but up to now the customer service was tremendous, I had a few hiccups setting the account up from my end and reached out to customer service and a guy named John helped me get everything set up quickly and was really kind during the whole process.
It looks nice and functions great but the ROI isn't good at all.
$750 in sales at $27 (basic plan). Your cutting right into the cost of the product not the margin on the product.
This program would be so much more if it was commissions (payout) that your pricing plan went off of.
I had a problem, we are working to resolve. If it is resolved to my satisfaction I will change my review. I do appreciate them reaching out. Look foward to a solution.
The app works great and is easy to install. I liked that they were open on the weekend for customer service help, as I did run into a simple problem on entering my URL during setup (I did not enter it exactly as it is listed ). Quick fix was resolved.
Program is simple enough for affiliates to sign up and use as well.
I regret using this software. Refersion does a great job of marketing their tools, but after using it for almost a year, very little rate of return. Had to sign a one-year contract to use the software. Very expensive. Now after doing more research, found many other affiliate software apps that are much more affordable, and provide much better returns. Now still having to pay over $300 per month to finish out the contract. Company has no exit policy. Be very conscious before signing up with Refersion. Customer service is poor.
We appreciate you taking the time to write this feedback, and we are sorry that you feel this way. We do offer a number of month-to-month options in an effort to accommodate business in various stages of affiliate growth and management, but it looks like your platform requirements were best matched with features exclusive to our contracted plan.
With that being said, I am glad we had an opportunity to connect directly and resolve your concerns. If there is anything else we can do to help, please let us know. Thank you!
Really impressed with this app for affiliate tracking. Been using it for my clients store and it's quick to set up and nice to work with. Expecting some better integration with PayPal and possible Stripe later. I recommend it.
Andrew Y. was so quick to get our integration set up! We were set up within an hour of starting our free trial, great customer support!
love the app
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