Refersion: Affiliate Marketing , 1 007 avis
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I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able to complete my purchase with confidence and ease. Overall, I am very satisfied with the level of customer service I received and I would highly recommend this company to others. Thank you again to Janice and the rest of the team for their excellent support!
We've been a Refersion customer for about 5 years and the team has always been great to work with.
Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!
Refersion is a really great affiliate platform for us. It allows us to seamlessly track commissions and pay out affiliates + see top partners. John on their team is great as well, really helpful whenever I have questions.
Andre and Andrea were a great aids in not just getting us setup on our Shopify Plus store but going above and beyond to ensure that we had more than enough to succeed with Refersion! They were available for all of our onboarding questions and were always willing to help in any way they could. Very pleased with Refersion’s customer service so far!
Had some trouble uploading cvs files for an affiliate. John did an amazing job helping me out. THANK YOU JOHN:)
Andre has been my go to for support and he has always been incredibly helpful. I always ask him any questions I have because I know he will always fully get any questions I have answered and always in a timely manner. He has definitely made my experience with Refersion a very good one!
Just spoke with Jon from the Refersion's customer service team; he was super helpful and followed up with me multiple times. My experience with the Refersion team has been great- like Jon, many other Refersion members usually responded my messages quickly and resolved the issued I had promptly.
Thank you John for your help!
The support team at Refersion is truly exceptional. Their rapid response time, extensive product knowledge, and unwavering dedication to customer satisfaction make them a standout. Their empathetic and friendly approach in addressing my inquiries not only resolved my issues efficiently but also left me feeling valued as a customer. From start to finish, the Refersion support team's commitment to going above and beyond exemplifies their dedication to ensuring a seamless and successful user experience.
I have had a great experience with Andre in the customer care/live chat department! He answered all of my questions & even included images of the steps I needed to follow.
Great and super fast integration with our Shopify store! Jon even did a quick test order to double check the integration was working properly and was super helpful with any questions we had!