Omtaler (1 025)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
13. januar 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

SOSU Cosmetics
Irland
Over 3 år bruker appen
17. oktober 2023

Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.

RHOBACK
USA
Over 3 år bruker appen
Redigert 26. juni 2023

Updated to 5 stars. Customer service very graciously amended our plan. Thank you!

Be careful. They sign you on to a one year agreement that automatically renews, and will charge you for the rest of the year if you don't want to continue using their platform. A very disappointing experience, you'd think that after years of being a customer they'd let us move on without trying to squeeze our small business for more money.

Ora Cacao
USA
Over 3 år bruker appen
Refersion, Inc. svarte 12. juni 2023

Hello and thank you for your feedback. We are sorry to hear that you feel this way. We have certainly appreciated your partnership and would not want this to be your lasting impression of our service.

While we do have a number of month-to-month plans available, you were on a plan with a contracted term. With that being said, we always want to create a positive experience for our partners and we’re glad we were able to resolve this.

We wish you the best moving forward and if there's anything further we can do, please let us know.

Redigert 25. oktober 2017

So far this is the easiest thing I have ever set up - ever. Affiliates are joining easily and the analytical tools seem top notch.

Update - October 2017
We've been using Refersion for a year and it's working perfectly. And the one time when we had a question we reached out and our problem was solved within 2 hours. Great customer service!

The Ultimate Cuff
USA
Over 3 år bruker appen
6. november 2020

App is intuitive and support is great. Mr. Andrew Yoon was very helpful with all my questions and got my shopify squared away.

Reign Together
USA
Over 3 år bruker appen
9. januar 2018

Great app, and terrific customer service from the team behind it. Layth was such a fantastic help to us recently, and worked with us to make some rather large changes to our existing commission structures. He made an otherwise very painful process quick and easy - can't ask for more than that. Thanks so much!

Breakingt
USA
Over 3 år bruker appen
24. november 2014

The paid version of this app offers tracking via localStorage object with a fallback to cookies. We feel this will provide the most accurate tracking for our affiliates. The install was simple and the support is great. They offer enterprise plans for larger scale programs. Recommended for companies with growing affiliate networks.

Labellamafia Clothing
USA
Over 3 år bruker appen
29. september 2016

The Refersion app has been a great addition to our Shopify suite of tools. We are using it to manage ambassadors and sponsored athletes. It is a great tool for assisting us as we help our ambassadors get paid as they share our site through social media links.

Dude Clothing
Australia
Over 3 år bruker appen
22. januar 2019

Affiliate tracking is essential to our business model. We couldn't do it without Refersion! If ever we have troubles, their CS team has been super helpful. Like, over-the-top helpful. Emma and Erik have saved my behind on multiple occasions. Thanks Refersion!

Go Rings
USA
Rundt 3 år bruker appen
26. juni 2015

They have been fantastic. Alex and Brittany are very helpful and ready to assist. I look forward to having a long-standing business relationship with Refersion.

Eden Hair Extensions
Australia
Rundt 3 år bruker appen