Omtaler (1 024)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
3. august 2017

Set up was relatively easy, but I did have several questions. Once I requested help, I had a phone call set up within a day. Layth was awesome! He answered all of my questions and took notes of some requests/ideas for improvement that I had.
Knowing that great support is easy to get makes me feel good about installing this app.

Infinitybands
USA
25 dager bruker appen
17. september 2016

VERY EFFECTIVE AND BRILLIANT CUSTOMER SUPPORT

Fabuloushandbags
Storbritannia
25 dager bruker appen
5. desember 2017

Great app for setting up and tracking affiliate sales. The thing I like most about this app is customer service. I've rarely had to wait 24hrs. for a responses to questions.

Integritydrivennutrition
USA
Over 1 år bruker appen
8. mars 2018

Excellent service! Emma was super helpful.

Battling Blades
USA
25 dager bruker appen
17. april 2016

Simple, straightforward and clear for both retailer and affiliate - this is our first time working with affiliate marketing and Refersion have made the process so simple!

Justbella
Indonesia
24 dager bruker appen
10. desember 2020

Andrew, thanks! give this man a beer- and quick! The support is on point. Quick response and smart people on the other side of the line.

BALIWOOD.SUNGLASSES
Nederland
24 dager bruker appen
31. august 2023

This app is expensive, not intuitive, it is time consuming to setup and also to approve all of the conversions. It does provide a W-9 form for the Affiliates, so you will need to manually monitor that and the forms of payment are limited. If you need help from anyone... good luck. They do not help you at all outside of sending you links to figure out the problem yourself.

I will say though that Janice from Customer Service was very kind and even though she could not help me as much as she wanted to, she was the most helpful person I have ever worked with at Refersion. Janice is most likely the best employee in that company.

Só Dança USA
USA
Nesten 2 år bruker appen
Refersion, Inc. svarte 13. september 2023

Thank you for your feedback and we are sorry to hear about your experience. We do offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we regret these plans did not meet your needs.

While we do encourage the review of all conversions, we do have multiple options for auto-approval. Should that be of interest please out to our team at helpme@refersion.com to have this activated in your account.

Thank you.

PS: We love Janice too!

7. mars 2016

I have been using this referral program for about a year now...Generally everything works well except I can never seem to pay affiliates automatically via PayPal (as is one of their features) but that's ok, I can live with sending payment manually. 4 weeks ago this program stopped abruptly...No idea why. It is no longer tracking what payments are needed to be paid to affiliates. So far customer support has taken 1 week to get back to me, and still no help although numerous emails have been sent. I will be uninstalling if I don't hear something soon!

Lipstickrepublic 2
Australia
Nesten 2 år bruker appen
1. juni 2020

Setup was simple and intuitive! Nick jumped in and checked configuration and ran test order. Thx Nick!

Outstanding!

SaTeaBa
USA
23 dager bruker appen
16. desember 2015

Love this service & their customer service exceeds words!

Reddladysinc
USA
23 dager bruker appen