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We've been a Refersion customer for about 5 years and the team has always been great to work with.
Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!
relatively easy to set up had a few legacy issues to sort out but Andre sorted it out for us and fixed the issues
I was able to understand the directions and set-up my affiliate program with no prior affiliate marketing experience or HTML skills. You can modify emails, commission terms, policies, upload ads(called creatives) and correspondence to your affiliates easily. This is perfect for small shops since you can set up your affiliate program for free (even though the free version has a low threshold of sales) and test it out before committing to the monthly fee. The only downside to Refersion vs the other affiliate networks, is that you have to generate your own affiliates vs an affiliate network where bloggers/websites can shop to find which affiliates work for them, but considering the cash up front reqd by the networks, this is fine for start-ups who are trying to get the hang of it. Look forward to watching Refersion grow. 5 Stars.
Diana was so helpful in resolving my issue. Quick and very friendly service! Thank you so much for the help!
easy set up, easy to use and easy for customers - that's what I need! Highly recommend!
Refersion has been super helpful for us to be able to work on our Affiliate Marketing program, and Kiera B. is a rockstar! Thanks for everything!
The two best parts of this app are 1.) amazing customer support (Sean was super quick to answer my questions and get me what I needed) and 2.) the fact that you can create a discount code for podcasters who would rather have something easy to use to track sales and commissions than having to only use a link.
John was super helpful with helping me make changes to auto approved conversions. He was patient and made sure all of my needs were met!
DO NOT LISTEN to the people that are upset about them creating a 100% discount code - they do that ONLY to push through a single ONE TIME test order. It's a one time code and just used to test tracking. If you don't want them to HELP YOU verify that the app is working you can always push through your own test order. This is a great app that I have used across 3 different brands. Great support and it has a simple and easy to use user interface. On our oldest brand I've used Refersion for 2 years and processed hundreds of thousands of dollars through them and always been very happy with the service that they provide.
Great company providing a great service. Brittany's customer service was fantastic.