Refersion: Affiliate Marketing

it's been a mess trying to get my affiliate program up and running. not entirely refersions fault but mainly payment rails but they have an integration with them and assigned me a contact at payment rails that just stopped answering after a while instead of assigning someone on their end to my case. so. I give up.

can app developers these days stop contacting me personally after I've written a review btw? just waiting for it to happen every time I write a review that isn't 5 stars. I have to start putting a disclaimer on every review that I will change my rating to a 1 if they do.

oh this is the reviews, I thought I was blogging.

do people still write blogs btw?

that's all for now.

Tremendous customer service. Very honest and open about what's possible, what's not, and what can be done about it. Love their collaborative nature and desire to help customers use the tool in a way that's best for their needs.

I installed this app because of all the great review about the customer support. But that's not the case for me. I contacted support through email last Saturday asking if they could help me with the setting, but I got nothing till now.

Update: Still nothing from them, I highly doubt this company is still in business.

Excellent concept. Already have many groups and bloggers who are joining up with us and are excited to earn money from the sales they generate for us. We love the seamless integration process, setup, and sophisticated yet clean and crisp dashboard. Highly recommended.

If you are planning on downloading this app then be ready to pay whether you want to or not. I downloaded the app and decided that it will not benefit my shop. After a few days I removed the app way before the trial was over, and I got hit with a charge. I emailed support and they did cancel my account, however, they did not refund me as they claim that they are an independent app from shopify and you have to notify them to cancel the account. Nowhere on the app does it say that, but It's ok they can keep the payment. Be careful and make sure that you don't remove the app without emailing them or the same will happen to you.

Don't understand and support was there but not helpful

Awesome app with a very easy registration process. The ability to create custom referral links for affiliates would make this app perfect!

Didnt work. All the sales online never showed up in any of the affiliates accounts. But worse of all, the customer service doesnt exist so when you have a problem, you cant actually fix it. There is actually no customer service, just automated emails 48-72 hours after you ask a question. Terrible.

El soporte no es bueno si quieres personalizar algo, tras varios días intentando poner en marcha el programa he tenido que desistir. El slogan de "simple" no es correcto desde mi punto de vista. Hago preguntas concretas y sólo me envían enlaces a la documentación donde no queda nada claro en mi caso cómo actuar.

Great for affiliate marketing!