Avaliações (1.016)

Classificação geral
4,7
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
7 de maio de 2018

Their API endpoints have Cloudflare enabled to block "automated requests" - after contacting support, they said we should change our user agent. What kind of unprofessional API is this?

Abella Eyewear
Canadá
11 meses usando o app
10 de dezembro de 2022

We installed this app over 2 weeks ago and ran into a snag on the install. We reached out to their customer support and never heard back. Why would anyone use this app if they have zero support. Very disappointed.

LeVaye' Cosmetics
Estados Unidos
11 meses usando o app
23 de julho de 2019

Very bad customer service. Don’t get answered for more than a week and they don’t fix problems. If this behaviour will continue, i will probably end my subscription. Thanks

ANNAFOXY
Canadá
8 meses usando o app
Refersion, Inc. deixou uma resposta 6 de agosto de 2019

We are sorry you had a negative experience contacting Refersion. After this review was posted, we checked our records and found no emails from your e-mail address on file or ...

31 de dezembro de 2019

We have been using Refersion for the past 5 months and have had nothing but problems. The app is very buggy and never seems to be working properly. I have worked for years to build lasting relationships with my affiliate partners and the Refersion software has been randomly giving and then taking away commissions putting my integrity into question. Unforutanly after several commission issues, I ...

Car Guy Supplies
Estados Unidos
8 meses usando o app
3 de dezembro de 2018

We received a lot of fraudulent transactions. I paid the affiliates without knowing they were fraudulent and created a complete mess and cost me a lot of money and credibility with my customers.

Nakamol
Estados Unidos
5 meses usando o app
28 de outubro de 2018

I have decided to uninstall this app for the following reasons:

1. We offered a free shipping code to affiliates and Refersion couldn't handle it. The app deducted the cost of the shipping from the affiliate's total, so that the commission wasn't correct.
2. The customer service is lacking. It took days to hear back about troubleshooting.
3. In order to give the affiliates a unique weblink, we ...

Texture Clothing
Estados Unidos
3 meses usando o app
7 de janeiro de 2020

I’ve been using this for a few months and I’m very underwhelmed by the results. Encountered an issue with the referral code not being generated. The support said it was a bug from a few days prior which they had since fixed, but clearly their "fix" didn’t generate the code and the problem was still there. I think it’s fair to say they should have notified me of this major bug when I inquired ...

Kurafuchi
França
2 meses usando o app
17 de outubro de 2017

They're customer service is terrible. I've been trying for weeks to get a simple issue resolved and they keep ignoring me. No response at all. I recommend LeadDyno or another service.

Vistory Fitness
Estados Unidos
Aproximadamente 1 mês usando o app
9 de maio de 2023

Disappointing Experience - No Onboarding, No Help

I rarely write reviews, but my experience with Refersion Affiliate Marketing has been so disappointing that I feel compelled to share it with others. It is essential for potential users to understand what they're signing up for before they invest time and resources into this platform.

From the start, the onboarding process was nonexistent. I was ...

Secrets Of Tea
Estados Unidos
Aproximadamente 1 mês usando o app
Refersion, Inc. deixou uma resposta 15 de maio de 2023

Thank you so much for taking the time to write this review, and we are sorry that you had this experience! As you can tell by the other Shopify reviews, this is not common ...

Data de edição: 10 de julho de 2018

Underwhelmed and unimpressed. Two days for test purchases to show up in the dashboard when they say it should be an hour at most. Lackluster and flip responses to support requests. On the getting started webinar (where the leader seemed distracted, confused and took such long pauses between thoughts we thought the screen had froze except for the loud background noise) -- he had no insights or ...

No Fail 2 0 Radical Womens Fitness
Estados Unidos
18 dias usando o app