รีวิว (1,010)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 87% ของการให้คะแนนคือ 5 ดาว
  • 7% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
17 ตุลาคม 2023

Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.

RHOBACK
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
22 กันยายน 2023

Had some trouble uploading cvs files for an affiliate. John did an amazing job helping me out. THANK YOU JOHN:)

Dermalogica Switzerland
สวิตเซอร์แลนด์
ประมาณ 2 ปี ในการใช้แอป
11 สิงหาคม 2023

Thank you John for your help!

The support team at Refersion is truly exceptional. Their rapid response time, extensive product knowledge, and unwavering dedication to customer satisfaction make them a standout. Their empathetic and friendly approach in addressing my inquiries not only resolved my issues efficiently but also left me feeling valued as a customer. From start to finish, the Refersion support team's commitment to going above and beyond exemplifies their dedication to ensuring a seamless and successful user experience.

Nutramedix Products
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
31 สิงหาคม 2023

This app is expensive, not intuitive, it is time consuming to setup and also to approve all of the conversions. It does provide a W-9 form for the Affiliates, so you will need to manually monitor that and the forms of payment are limited. If you need help from anyone... good luck. They do not help you at all outside of sending you links to figure out the problem yourself.

I will say though that Janice from Customer Service was very kind and even though she could not help me as much as she wanted to, she was the most helpful person I have ever worked with at Refersion. Janice is most likely the best employee in that company.

Só Dança USA
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
Refersion, Inc. ตอบแล้ว 13 กันยายน 2023

Thank you for your feedback and we are sorry to hear about your experience. We do offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we regret these plans did not meet your needs.

While we do encourage the review of all conversions, we do have multiple options for auto-approval. Should that be of interest please out to our team at helpme@refersion.com to have this activated in your account.

Thank you.

PS: We love Janice too!

11 สิงหาคม 2023

I have had a great experience with Andre in the customer care/live chat department! He answered all of my questions & even included images of the steps I needed to follow.

myze The Daily Care for Eyes
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
18 มิถุนายน 2023

I regret using this software. Refersion does a great job of marketing their tools, but after using it for almost a year, very little rate of return. Had to sign a one-year contract to use the software. Very expensive. Now after doing more research, found many other affiliate software apps that are much more affordable, and provide much better returns. Now still having to pay over $300 per month to finish out the contract. Company has no exit policy. Be very conscious before signing up with Refersion. Customer service is poor.

Near Zero Outdoor Gear
สหรัฐอเมริกา
10 เดือน ในการใช้แอป
Refersion, Inc. ตอบแล้ว 21 กรกฎาคม 2023

We appreciate you taking the time to write this feedback, and we are sorry that you feel this way. We do offer a number of month-to-month options in an effort to accommodate business in various stages of affiliate growth and management, but it looks like your platform requirements were best matched with features exclusive to our contracted plan.

With that being said, I am glad we had an opportunity to connect directly and resolve your concerns. If there is anything else we can do to help, please let us know. Thank you!

13 กรกฎาคม 2023

So far the app has been easy to use and customer service answers quickly from chat. Jon has been great at helping me figure out issues.

Artika-USA
แคนาดา
ประมาณ 1 เดือน ในการใช้แอป
12 กรกฎาคม 2023

Janice was awesome! Being new to Refersion, I had some questions which Janice was super helpful with. I also appreciated how quickly she responded and got me all set up, thank you!

Renewal Kit
สหรัฐอเมริกา
5 วัน ในการใช้แอป
26 กันยายน 2023

Jon got our account up and running in no time!

Home Detail UK
สหราชอาณาจักร
4 เดือน ในการใช้แอป
12 กรกฎาคม 2023

I can not even enter the software. I tried everything. Reinstalling. Creating new account. Nothing work. No customer Service. Might have to move to other APP

Aspectek
สหรัฐอเมริกา
ประมาณ 8 ชั่วโมง ในการใช้แอป
Refersion, Inc. ตอบแล้ว 9 สิงหาคม 2023

Thank you for your feedback and we are very sorry that you experienced trouble logging into your account. We have been unable to locate any support requests but have tried to contact you directly without luck. If you're open to giving our platform another try, we would love the opportunity to work through this issue with you.

We look forward to hearing from you!