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This is a rudimentary software that does an ok job and we've been running it for years. However it has lots of bugs that have been there for literally more than 5 years and they do not fix them or listen to feedback.
The app is poorly designed and has innumerable annoying nonsensical features, like notifications and popups that you cant get rid of after dismissing them literally 100 times. When you go to your dashboard log in it takes you to a log out page and asks you to create a new account. When you go to an affiliate it takes you to an error page using 1990s terminology "uh oh goose egg!".
Every time I go on here it is an exercise in irritation and frustration. Dont bother giving them suggestions they never listen.
Thank you for your feedback and we are sorry to hear about your experience. We have appreciated your partnership over the years and certainly regret that your concerns have not been addressed to your satisfaction.
Feedback from our customers is a priority for us and does play an integral role in helping to shape our product’s roadmap. We are reviewing your feedback and will work to incorporate improvements in upcoming development cycles. Though we haven’t been able to connect to discuss directly yet we will follow up again with your team when we have an update!
Refersion is a great affiliate tracking platform. It's the easiest and most straightforward process to get started. The platform for affiliates is great because you get new people working to promote your brand without doing any extra work, highly recommended!
Layth was super helpful in getting our issue resolved. He was prompt, professional, and courteous!
Great app that is already starting to show it's power with our growth. The onboarding process was made easy thanks to the staff at Refersion, Shakima in particular, going above and beyond to make sure everything was working the way we need it to to make our jobs more efficient.
I am new to affiliate marketing, very happy with the results so far. The Refersion Market place is great to get new affiliate into the program.
Refersion team has been very helpful.
UMAi Dry® is a niche product for true foodies and meat lovers. For this reason, it is truly a product whose story is best told by word-of-mouth. Refersion has given UMAi Dry® lovers a way to share their passion--and earn a little on the side. Great app with a smooth backend!
Customer service team is top notch, especially Emma. Questions are always answered in a timely manner, with direct answers as well as articles to help.
Awesome affiliate tracking system! Easy to use and it works!
www.ProbioticPAK.com
Great merchant support. So far I am satisfied with using Refersion as our affiliate marketing platform. Thank you, John, who is always very helpful whenever I have questions and when issues arise.
As a Shopify Expert at Blend Commerce, we both use and recommend refersion frequently. It's very easy to setup, makes managing affiliates an absolute doddle and just takes the stress out of having to manage external payments. Great for all Shopify Store owners.