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Probably the BEST app support I have encountered in the years of having our store. Installed easily, and testing showed it also worked perfectly!
We are excited to see where this takes our store next, thank you Alex!
I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!
Updated to 5 stars. Customer service very graciously amended our plan. Thank you!
Be careful. They sign you on to a one year agreement that automatically renews, and will charge you for the rest of the year if you don't want to continue using their platform. A very disappointing experience, you'd think that after years of being a customer they'd let us move on without trying to squeeze our small business for more money.
Hello and thank you for your feedback. We are sorry to hear that you feel this way. We have certainly appreciated your partnership and would not want this to be your lasting impression of our service.
While we do have a number of month-to-month plans available, you were on a plan with a contracted term. With that being said, we always want to create a positive experience for our partners and we’re glad we were able to resolve this.
We wish you the best moving forward and if there's anything further we can do, please let us know.
Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.
The paid version of this app offers tracking via localStorage object with a fallback to cookies. We feel this will provide the most accurate tracking for our affiliates. The install was simple and the support is great. They offer enterprise plans for larger scale programs. Recommended for companies with growing affiliate networks.
They have been fantastic. Alex and Brittany are very helpful and ready to assist. I look forward to having a long-standing business relationship with Refersion.
Very easy app to install and use. This will help us generate a lot of sales in the coming months.
Hands down the best affiliate app for Shopify. Very robust, and the developer is super easy to work with and very responsive. Would recommend in a heartbeat.
The BEST affiliate program app for Shopify. Hands down.
Support is fast, friendly and efficient.
The interface (backend and user experience) is intuitive and easy to navigate.
Setup, tracking and integrations (MailChimp, API, etc).
Whether you're new to affiliate programs or experienced with significant sales volume--this is the best app to test first.
Great experience with Refersion over the few years we have used it. Customer service is always quick to respond as well. Shout out to John for being super helpful and responsive!