Refersion: Affiliate Marketing

Emma helped me setting up the website and run the test order. She was very helpful and and I had everything up and running now thanks to her.
About the app itself, I am just starting it and will let everyone know how it works in 2 months time.

Refersion makes a complex process easy and simple. Loving this app so far. Makes getting set up in our Affiliate System sooo easy.

Daniel
Utzy Naturals

Excellent app. We have only begun to use the app and find it very intuitive and easy to navigate the set up process. Tracking affiliate visits and conversions is simple and easily viewable within the app.

Erik was super helpful to work with. He tested out the whole process for me and now we know we're set up correctly!

So far, so good! Shibo has been amazing at helping me get up and running. It's pretty self explanatory too.

I tried Leaddyno but it was a real headache.

So far I'm loving it!

+++++++++++++++++++++++++++++++++++++

I'm updating my review.

After using this program for a couple of years, I'm finding that the platform isn't intuitive anymore, there is only online support during "banking hours" and reports are not very robust.

While it's not horrible, it's not as easy to use as I would like, being a busy store owner. so I'm going to be looking for a new one.

Thanks to Emma and Shakima who are very kind and efficient. They are available late in the evening (in France).

great support, installing and service from Shakima and the app seem good but have not tried it fully yet.

I love it so far. We had a little bit of a hiccup in the beginning, but Brittany was very helpful and timely over the chat help feature. Here's to growing our network!

I've had a great experience so far. Customer service is on point. Oliver answered all my questions quickly and thoroughly. Honestly this makes me feel secure and comfortable when signing up with new integrations for my store. Looking forward to learning more about this app!

What's the point of having an affiliate program if you can't communicate effectively with them? What Refersion doesn't tell you is that your affiliates CANNOT read the messages you send to them from their mobile device.

So we sent an announcement to 200 affiliates and then went about our business. Two days later our Customer Support inbox is flooded with messages from our affiliates saying they NEVER got the message. Why? Because 100% of them accessed their dashboard from their phone.

When I reached out to support I received this response... "As of currently Refersion hasn't yet been optimized for mobile..."

So there you have it. If i'm managing an affiliate program, I would NEVER use Refersion, until it works across all platforms. An app that doesn't work on mobile? Dumb.