Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and excellent customer service. It's highly recommended for managing affiliates, tracking commissions, and expanding affiliate programs. Merchants value the post-purchase affiliate sign-up feature and the ability to tailor programs to their brand. Many reported significant business growth, with one noting a 30x increase in a few months. The app is praised for its supportive onboarding process and quick resolution of technical issues.

June 17, 2019

This app seems like it has a lot of moving parts, and difficult to use... HOWEVER the tutorials and support from the Customer Success Manager made it super easy. The depth of what we want to do was quickly achieved.

10/10

Vapourium
New Zealand
Over 4 years using the app
November 1, 2022

Great app, user friendly and the customer service is phenomenal. I had a customer service guy named John help me, was super friendly, knowledgeable and was willing to go the extra step to help me with any questions I had.

Future Harvest
Canada
Over 4 years using the app
July 15, 2016

We have set-up a program on https://www.sundried.com so we can work with partners. The customisation is ideal. And the unique vouchers per affiliate delivers what we are after as a brand.

Sundried
United Kingdom
Over 4 years using the app
January 17, 2018

I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!

Sol And Selene
United States
Over 4 years using the app
Edited September 27, 2023

John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!

Fuego, Inc.
United States
Over 4 years using the app
April 30, 2013

Finally someone made a decent affiliate program with great support. I switched all my accounts over and so far I like it quite a bit. Highly recommend.

DATSUSARA
United States
Over 4 years using the app
Edited August 21, 2015

The Refersion customer service is outstanding. Brittany has always responded to my questions quickly and makes sure that everything is resolved. She has followed up with me on multiple occasions to make sure that things are running smoothly.

Fitlosophy
United States
Over 4 years using the app
Edited May 1, 2019

Excellent customer service! Emma from Refersion's CS team helped us upgrade Mellowment to Refersion's enterprise plan after we exceeded the conversion limit :)

mellowment
United States
Over 4 years using the app
March 15, 2016

So far so good - easy to set up and manage affiliates, clear and intuitive interface, does exactly what it says on the box.

Boho Betty 2
United States
Over 4 years using the app
September 4, 2016

Love how easy Refersion was to install and that they offer their own marketplace to find new affiliates. Works great for us!

Pink Detox
Canada
Over 4 years using the app