Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform.
One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.
Nab Leather Co
App does whats its supposed. Nick helped me and he was very quick and thorough in setting things up. I was unfortunately unable to get sales in the 2 week free trial. I think they should offer 1 month free as it takes time to understand, setup, gather affiliates, etc and to see if it will be worth the cost.
I am new here and always have questions about the system, but Emma really helps me quick with great patience. I'd like to say thank you and look forward to the experience with refersion.
Definitely the most user friendly affiliate app I've tried. Customer service is great, Olivier has been super helpful in testing to be sure I have everything set up correctly.
Three downsides I've noticed so far:
1) There's no obvious feature to market to affiliates through the Refersion network. A number of other affiliate program apps offer this service.
2) There's not a great way to vet affiliates before approval...thinking of this kind of like a job interview, but it's very one sided- the affiliates can see what the company is offering them, but companies should be able to assess affiliate performance by some metric measured by Refersion and provided with the affiliate's profile.
3) The price! It's steep! Only time will tell if it's worth it.
My Hair Love
This app has made managing and recruiting affiliates a breeze. The only reason I didn't give it 5 stars is it doesn't allow for multi-level payouts which would be a nice feature. However, this is a minor concern of mine and I choose it over others for it's amazing customer support. I scheduled a one on one screen share with Emma during the setup and was extremely pleased with her level of dedication to customer satisfaction.
Imagine That Treasures
I use this app the customer support is a 4 out of 5 the affiliate program needs to be updated so the affiliates can see if their customer is on the right link for the website to help the tracking & knowing that affiliate is getting the right commission. This could be updated like Avon affiliate program they have pictures when the customer click on the links & maybe it would be a much better app.
We had some issues but support is very responsive and the app itself is quite flexible and performs really well. The interface is also easy to work with. Tested several apps, so far it is the best one.
So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace
So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim
We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.