Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited December 24, 2018

We had some issues but support is very responsive and the app itself is quite flexible and performs really well. The interface is also easy to work with. Tested several apps, so far it is the best one.

BH BioScience
Canada
Time spent using app: 4 months
November 4, 2018

So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace

www.remixd.co.uk
United Kingdom
Time spent using app: 4 months
September 17, 2018

So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim

Cape Cali
United States
Time spent using app: 17 days
August 7, 2018

We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.

Luminance
United States
Time spent using app: Over 4 years
July 20, 2018

Great app with a great support team. Thanks to Emma I was able to get a few redirection problems fixed! :)

K Society Co
Australia
Time spent using app: 8 months
Edited April 30, 2018

Whilst we didn't have the best of luck with this app, Customer Service were very professional, friendly, and seem to have good intentions towards their customers which is a rare find. The pricing is steep and you will need a good amount of sales a day to make profit if you're using affiliate codes. But the staff and platform seem good.

Kuckian
United Kingdom
Time spent using app: 3 months
December 5, 2017

Great app for setting up and tracking affiliate sales. The thing I like most about this app is customer service. I've rarely had to wait 24hrs. for a responses to questions.

Integritydrivennutrition
United States
Time spent using app: Over 1 year
August 16, 2017

Great program to get you started. Customer support team are awesome and very helpful. Make sure you set some time aside to do a call with them, it's worth it.

Britzgo Hearing Amplifiers
Canada
Time spent using app: About 1 year
Edited May 1, 2017

Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.

Ninja Brand Inc
United States
Time spent using app: About 2 years
Edited April 27, 2017

Update: the guys at refersion were kindly able to negotiate a refund from Shopify on my behalf, which I am very happy with. I would recommend the app itself based on the functionality, but would suggest users be mindful of their subscription cost etc.

I was charged the maximum tarrif for this app despite subscribing to the entry level subscription and removing the app. Both Shopify and Refersion have both been useless and neither were willing to help as they claim they do not have a refund policy... The lack of customer service from both is disgusting and I will be considering a move to another platform. Purchase/trial at your own risk.

Neoh Nobo
United Kingdom
Time spent using app: About 1 month