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Refersion: Affiliate Tracking

Refersion: Affiliate Tracking

Developed by Refersion, Inc.

591 reviews
Get
Price: $19.00 – $89.00 / month Free Trial: 14 days More info
  • Get started in minutes: generate more sales by recruiting and building your private affiliate network with custom offers and terms
  • Includes access to our Marketplace with 4,000+ affiliates ready to work with you
  • Free, no obligation 14-day trial

Shopify Plus Technology Partner


Handpicked App in the Shopify Partner Newsletter


Featured Shopify App of the Month

From the Developer of the Traffic Control App, Refersion is a full-featured affiliate marketing platform that you can launch in minutes; we handle the heavy lifting so you can focus on building great partnerships with your affiliates. Be it bloggers, influencers, ambassadors, or customers; we help you recruit, track, and pay affiliates through an intuitive, easy to use platform. Zero technical knowledge required!

The #1 Affiliate Marketing App for Shopify, and here's why

Get going in minutes with the Start Guide

Our Start Guide helps you to connect your shop, add branding and adjust your commission and payment settings in less than 10 minutes!

Find new affiliates in the Refersion Marketplace, absolutely FREE



Get access to our rapidly growing network of qualified affiliates and publishers ready to market your products & services. Promote your offer to over 4,000 potential partners to quickly ramp up your affiliate program. Joining existing networks usually comes with a high fee, but access to our Marketplace is absolutely FREE for Refersion customers!

Quickly register new affiliates

Easily customize your affiliate registration page to reflect your branding, and embed the registration on your site for seamless affiliate registration. Custom form fields allow you to collect additional relevant information about your affiliates for your program, such as website, social media profiles, or PayPal email addresses.

Affiliates Dashboards to track performance

Affiliates get their own personalized dashboards where they can view their performance, create custom links, update details, run reports and use creatives to better promote your products.

Turn customers into affiliates with 1-click

Invite customers to join your program and earn rewards with one click using our Post Purchase widget.

Support for shops of all sizes

We grow with you, and support stores across multiple platforms, sizes, and currencies. Many of our merchants have been featured on ABC's Shark Tank.

Coupon Code Conversion Triggers

In addition to referral link tracking, we offer conversions triggers to allow tracking across multiple platforms. Coupon codes is an absolute favorite: create unique coupon codes for affiliates to track affiliate sales, no referral link required! Great for Instagram and Snapchat.

Auto Coupon Code Creation

Our Shopify integration allows for coupon codes to be automatically created in Shopify: they can pick their own coupon codes during registration, and upon your approval the coupon code is instantly created in Shopify so affiliates can start tracking right away!

Product Level Commissions

Customize your offer for individual products by offering a higher or lower commission based on your products’ SKUs.

End-to-end affiliate tracking

We receive the full order information from your Shopify store, so you can choose whether to exclude shipping, tax, or item costs, retroactively credit affiliates for an order, see the click and site source for the conversions, and look at details of how the commission was calculated.

Shopify Order Cancellation

Returned/refunded order? No problem! Our app supports Shopify’s order cancellation API, issuing a negative credit for returned items or orders. You can also manually adjust the credit for each affiliate.

Shopify Marketing API Support

Full support for Shopify’s marketing API, allowing visitor engagement data to be sent to Shopify for affiliate link clicks.

Easily pay affiliates with PayPal

Batch pay affiliates with our PayPal Mass Payments Integration, or pay using gift cards or use manual payment to mark them as paid in Refersion and handle payments offline.

Swift support from our US-based team

Our support team is here to help! Need help getting started, have feedback, or have a custom implementation request? Just click on the little chat badge to the right of your screen within the app to get in touch and our U.S. based support team will get back to you usually within 24-hours.

Our dedicated team is also happy to talk you through any issues you may be having with your affiliate program. Just give us a call at 917-463-3395.

Frequently Asked Questions

Q: What happens if I go over the monthly affiliate sales limit of my current plan?

We continue to capture incoming sales, but they are left unprocessed so will not be visible. You can upgrade your plan at any time and the orders will be processed immediately.

Q: Is Refersion able to track more than one shopping cart/domain?

Absolutely, we can track multiple carts and domain sales within the same account. Get in touch with us for more info!

Q: Is PayPal required to pay my affiliates?

PayPal is not required to pay affiliates. You can opt to pay commissions with store credit, checks, money orders, etc. and mark the affiliates as paid in Refersion.

Q: What type of commission structure do you support?

We offer the option to set a flat rate, percentage of sale, or tiered commission structures. Tiered commissions structures are a great way to motivate affiliates to earn a higher commission the more revenue they generate.

Q: Which currencies do you support?

We support a wide variety of currencies, listed here. If a currency you’re looking for isn't listed, get in touch with us.

Q: What happens if a customer returns a product and I already credited my affiliate for it?

We have a new beta feature that allows Shopify customers to account for affiliate referred returns. Additionally, there are measures you can take to minimize the risks of overpayment.

Q: Do you offer higher tiered enterprise level plans?

Absolutely! Reach out to us for more details.

Q: Do you work with other apps or platforms?

Absolutely! Some of our popular integrations can be found on our website.

Q: Can I speak to a live person?

Sure! Feel free to reach us at 917-463-3395. We're happy to chat and eager to help!

Refersion: Affiliate Tracking reviews

591 reviews
  1. 5 stars (502 reviews)
  2. 4 stars (57 reviews)
  3. 3 stars (11 reviews)
  4. 2 stars (9 reviews)
  5. 1 star (12 reviews)

Underwhelmed and unimpressed. Two days for test purchases to show up in the dashboard when they say it should be an hour at most. Lackluster and flip responses to support requests. On the getting started webinar (where the leader seemed distracted, confused and took such long pauses between thoughts we thought the screen had froze except for the loud background noise) -- he had no insights or help to offer participants in the Q&A. Moreover, he began answering questions and then immediately lost his train of thought every time a new one popped up in the chat field. Just really unprofessional at every step of this process.

When participants asked about similar problems they were having he said their order volume (or something to that effect) was slowing down their product. Again, very blasé and not very confidence inducing.

I'd been waiting for this product to work as I have several influencers in multiple countries and time zones wanting to be affiliates. I went to upgrade after realizing they force you to in order to be able to create a coupon code. I agreed to the upgrade price but when I go to use it, it says I still need to upgrade and round and round in circles. The support response was that it sometimes takes a while and "sorry."

If you're in a hurry to get your affiliate program up and running, you will be disappointed here. I am an affiliate for another company that also uses Refersion and it's been a headache (missing referral links in dashboard, etc) from that perspective, too.

They also need to cutback on the constant canned emails if the live support and product is so incredibly lackluster.

I'll submit another review if this actually works without so much lag time for set up.

posted

I'm having problem after problem since yesterday, first with the tracking, then the order amount wasn't correct, I tried figuring it out with both Emma and Erik but they just couldn't find why there was this problem and then stopped answering... I also want to say to the EU based shopify owners that the paypal payouts have been stopped by paypal for non US markets (I talked with paypal this morning on the phone and they told me) so I wrote again to Refersion to get some help with using Stripe instead and then again no reply and it's been the whole day...

posted

Their API endpoints have Cloudflare enabled to block "automated requests" - after contacting support, they said we should change our user agent. What kind of unprofessional API is this?

posted

Didnt work. All the sales online never showed up in any of the affiliates accounts. But worse of all, the customer service doesnt exist so when you have a problem, you cant actually fix it. There is actually no customer service, just automated emails 48-72 hours after you ask a question. Terrible.

posted

I got charged the second i installed this even though there is a 14 day trial. Never used it and uninstalled in first week but i was charged the first day.

Most likely hidden language when initially setting it up to steal from customers. Avoid at all cost.

posted

They're customer service is terrible. I've been trying for weeks to get a simple issue resolved and they keep ignoring me. No response at all. I recommend LeadDyno or another service.

posted

Be ready to being charged even if you want to cancel your subscription. Complete lack of support, but more than ready to charge your credit card.
Get ready to pay!

posted

If you are planning on downloading this app then be ready to pay whether you want to or not. I downloaded the app and decided that it will not benefit my shop. After a few days I removed the app way before the trial was over, and I got hit with a charge. I emailed support and they did cancel my account, however, they did not refund me as they claim that they are an independent app from shopify and you have to notify them to cancel the account. Nowhere on the app does it say that, but It's ok they can keep the payment. Be careful and make sure that you don't remove the app without emailing them or the same will happen to you.

posted

Affiliatly is better. Had to uninstall

posted

Absolutely terrible support, steer clear of this company, I have been asking for support for days and nothing back, I have a lot of affiliates who are starting to ask about their conversions as well...What a nightmare

posted
Get
$19.00 – $89.00 / month

We offer two different monthly plans to best support your affiliate management needs:


  • The $19/month Starter plan. This option supports 30 affiliate orders per month.


    • This plan is normally $29, but we’re happy to offer a special reduced price for our Shopify users.

  • The $89/month Professional plan. This option supports 130 affiliate orders per month.

14 days

Support & Sales

Refersion, Inc.
917-463-3395
xuq6xrk3@inbound.intercom-mail.com
refersion.com
refersion.com/privacy
Get Support

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