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Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.
Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.
Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business
We've used several return platforms in the past and Refundid is definitely the best so far!
Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience.
Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful.
I would highly recommend Refundid to anyone with an eCommerce store.
Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.
We've been running with Refundid for several months now, and we believe it enhances our customer service offer.
Tech support has been quick when needed, and the admin portal is quite simple to use.
We definitely recommend giving Refundid a go and see how it works for you, too.
Setting up the app was a breeze with speedy & helpful advice of the team at Refundid. We love the idea of making returns easy for customers to receive an instant refund, get help with return shipping labels and peace of mind with tracking. The backend review system allows merchants to approve/deny the return with every risk and customer follow-up helped by Refundid. Would highly recommend Refundid for their timeliness and execution of a desirable concept!