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Providing your customers with a faster refund and returns experience
Introducing Refundid, your trusted return solution. Simplify returns with instant refunds and exchanges (AU & US only), plus normal refunds, exchanges, and credits. No more waiting—offer swift resolutions and real-time analytics to reduce return rates. Refundid automates label generation and integrates with carriers for seamless operations. Gain insights, optimise operations, and elevate the customer experience with Refundid. Unlock seamless returns now.
- View all incoming returns made through Refundid
- Access reports that display your return data in real-time
- Approve or decline returns and restock them back to their original location
- Build out rules that match your stores returns policy
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Australia Post
- Easypost
- Gorgias
- USPS
- DHL
- NZ Post
Categories
Return options
Pricing
External charges may be billed by Refundid separately from your Shopify invoice. Learn more
Core
$199 / month
160 returns a month. No overages. Access to all features. Advanced analytics included. 5% fee for instant returns.
- Full returns portal
- Variant and any-item exchange
- Instant exchange & refund
- Advanced analytics
- Return label generation
- Store credit
- ERP, marketing, and support integrations
- Custom email notifications
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Amazing product with an awesome support team. Super easy implementation and it has helped us improve our return process dramatically. It not only makes the process easier for our customers but it is so much easier for us. I highly recommend it.
Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.
Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.
Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business
Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.
Support
App support provided by Refundid.
Resources
Launched
April 16, 2021
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