Regios Automatic Discounts
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Uploading a big batch of codes takes a long time, sometimes fails, and then when we try to re-upload the file that failed, it says there are duplicates that we can't identify because only part of the file has uploaded.
UPDATE: Thanks for your feedback. We've made significant improvements to bulk redeem code uploads, including greater reliability, automatic duplicate-skipping, and higher job throughput. We'll continue improving this feature and would love for you to give it a try again. Reach out to support@regiostech.com if you need any help.
Found the logic flow interface and the general UX confusing and frustrating to use. I was trying to set basic settings like limiting how many times a discount could be used, and couldn't find where to set that. Another basic expected feature like applying the discount up to a certain amount of spend, wasn't actually available, this exists in other apps and is a requirement for us.
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that you found our logic flow interface and overall UX confusing. We strive to provide clear documentation and tutorials to help users navigate our app effectively.
Regarding the ability to limit discount usage, we want to clarify that while this feature is available for manual discount codes, Shopify's limitations do impact automatic discounts. We understand this can be frustrating and appreciate your understanding. We've also linked to our helpdesk article explaining how to apply discounts once per customer, which you can view [here](https://regiostech.crisp.help/en/article/applying-discounts-once-per-customer-lz2jdt/).
We’re always looking to improve and welcome feedback on new features. If you have additional suggestions, feel free to check our feedback board.
We hope to serve you better in the future!
Best,
Tobe Osakwe
We'd love to understand your experience better and see how we can improve. Please reach out to our support team anytime.
