Regios Automatic Discounts
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Very nice app with a lot of flexibility and customization when it comes to different typ of discount, and a very user friendly interface as well.
Very quick support when I got a question, it just took some minutes.
I highly recommend this app to any e-commerce.
I'm able to make very specific discounts and visually display them on my products. Customer support was also super helpful and went out of their way to solve any issues or confusions I had.
Found the logic flow interface and the general UX confusing and frustrating to use. I was trying to set basic settings like limiting how many times a discount could be used, and couldn't find where to set that. Another basic expected feature like applying the discount up to a certain amount of spend, wasn't actually available, this exists in other apps and is a requirement for us.
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that you found our logic flow interface and overall UX confusing. We strive to provide clear documentation and tutorials to help users navigate our app effectively.
Regarding the ability to limit discount usage, we want to clarify that while this feature is available for manual discount codes, Shopify's limitations do impact automatic discounts. We understand this can be frustrating and appreciate your understanding. We've also linked to our helpdesk article explaining how to apply discounts once per customer, which you can view [here](https://regiostech.crisp.help/en/article/applying-discounts-once-per-customer-lz2jdt/).
We’re always looking to improve and welcome feedback on new features. If you have additional suggestions, feel free to check our feedback board.
We hope to serve you better in the future!
Best,
Tobe Osakwe
This is a must have app if you use Shopify. It really takes using discounts to the next level. This plugin allows you to fine tune your discounts to meet your needs and the support that Tobe offers is unbeatable. I have never had such a good experience using a Shopify plugin as Regious before.
Support is useless, not interested in helping to setup the app. Pushing to read not related articles. Tried explaining what I need, but they don't even listen. They didn't have features what we needed, so decided to uninstall app from our store.
We’re sorry to hear you didn’t have the experience you hoped for. It’s important to clarify that our team responded promptly to your inquiries, created example discounts, and shared relevant resources based on the limited information you provided. Unfortunately, your communication included abusive language and threats, which led us to ban you from our app—a step we take only in cases of severe disrespect or abuse. We remain committed to supporting respectful and cooperative users, as reflected by the many positive experiences of our customers.
This is a great app with a lot of functionality. Tobe is extremely dedicated to ensuring customers are supported during setup and ensuring everything is working as expected.
This is an app I've been looking for, for a long time. Works really well and the support is first class.
great app! Good and friendly support
Constantly get an error message, can’t save my discount logic and support does not exist
We’re sorry to hear you had this experience. Our records show we responded to each of your messages within 18 minutes and offered to set up your discounts via a collaborator request, which unfortunately wasn’t accepted. We pride ourselves on providing excellent support, as seen in our other reviews, and we’re happy to assist further if you’d like to reconnect!
Amazing support; they are willing to go above and beyond to help us make the complicated logic discount work.
Very detailed and capable presentation.