Regios Automatic Discounts
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Found the logic flow interface and the general UX confusing and frustrating to use. I was trying to set basic settings like limiting how many times a discount could be used, and couldn't find where to set that. Another basic expected feature like applying the discount up to a certain amount of spend, wasn't actually available, this exists in other apps and is a requirement for us.
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that you found our logic flow interface and overall UX confusing. We strive to provide clear documentation and tutorials to help users navigate our app effectively.
Regarding the ability to limit discount usage, we want to clarify that while this feature is available for manual discount codes, Shopify's limitations do impact automatic discounts. We understand this can be frustrating and appreciate your understanding. We've also linked to our helpdesk article explaining how to apply discounts once per customer, which you can view [here](https://regiostech.crisp.help/en/article/applying-discounts-once-per-customer-lz2jdt/).
We’re always looking to improve and welcome feedback on new features. If you have additional suggestions, feel free to check our feedback board.
We hope to serve you better in the future!
Best,
Tobe Osakwe
We have this app installed on 6 stores, and it's quickly become indispensable. A great UI makes it easy to set up complicated discount rules. The founder Tobé is great with support and feature updates too. Shopify should deliver him a wheelbarrow load of cash and make this app their native discount system.
Constantly get an error message, can’t save my discount logic and support does not exist
We’re sorry to hear you had this experience. Our records show we responded to each of your messages within 18 minutes and offered to set up your discounts via a collaborator request, which unfortunately wasn’t accepted. We pride ourselves on providing excellent support, as seen in our other reviews, and we’re happy to assist further if you’d like to reconnect!
Amazing support; they are willing to go above and beyond to help us make the complicated logic discount work.
Very detailed and capable presentation.
This is an app I've been looking for, for a long time. Works really well and the support is first class.
This app does exactly what I needed it to do and more. The setup is a little more complex than your normal app, but it's developer is really nice, super helpful, and quick to respond. It's functionality is great. I'm able to create different discount tiers for different tagged customers, and have it show up seemlessly on the shop. Highly recommend.
Fantastic app and wonderful support. It's great to have fast frontend discounts visible on the collection and product pages vs just at the checkout.
I always receive great assistance and am super happy with the service they provide.
Our app stopped working momentarily on a Sunday. I reached out to support and they were extremely responsive & had the issue fixed within an hour, plus gave us a credit. App has also worked really well for us needing to offer different discounts to different regions, would highly recommend.
Fantastic discount capabilities with some impressive logic path options.