Regios Automatic Discounts

Regios Automatic Discounts

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4 listopad 2024

Found the logic flow interface and the general UX confusing and frustrating to use. I was trying to set basic settings like limiting how many times a discount could be used, and couldn't find where to set that. Another basic expected feature like applying the discount up to a certain amount of spend, wasn't actually available, this exists in other apps and is a requirement for us.

Rieker Shoe Canada
Kanada
5 dni korzystania z aplikacji
Regios Technologies, Inc. odpowiedział(a) 5 listopad 2024

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that you found our logic flow interface and overall UX confusing. We strive to provide clear documentation and tutorials to help users navigate our app effectively.

Regarding the ability to limit discount usage, we want to clarify that while this feature is available for manual discount codes, Shopify's limitations do impact automatic discounts. We understand this can be frustrating and appreciate your understanding. We've also linked to our helpdesk article explaining how to apply discounts once per customer, which you can view [here](https://regiostech.crisp.help/en/article/applying-discounts-once-per-customer-lz2jdt/).

We’re always looking to improve and welcome feedback on new features. If you have additional suggestions, feel free to check our feedback board.

We hope to serve you better in the future!

Best,
Tobe Osakwe

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