Releasit COD Form & Upsells

Releasit COD Form & Upsells

Recensioner (5 538)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
9 februari 2025

didnt use the app they still charged

STYLEPOPCLOTHING
Indien
2 minuter användning av appen
13 juli 2024

If there would have been a 0 star rating would have done it. Simon from their team was talking rudely when I asked them to fix a problem, also everytime they were not able to fix the issue in their constantly buggy app they said ..."this is from shopify and we cant do anything". Every now and then there is a bug in their COD form, which they thensleves are not able to resolve

Who Wore Whhat
Indien
9 månader användning av appen
23 augusti 2024

some times this app have a issue like pincode incorrect or buy button still loading. I got this issues 2 times in this year. I lost thousands of orders because of this issues.

rosemary
Indien
7 månader användning av appen
30 oktober 2024

Avoid using this app, I tried to add the pixel function and now My meta ads library is messed app. I lost time and money for this app.

Portable retro
USA
36 minuter användning av appen
Redigerat 28 augusti 2024

I have had to struggle with major problems twice. The first time was when customers tried entering their pincode in the pincode section, and all were shown that the pincode was invalid. I suffered huge losses because I was running ads during this time. "Your team did not inform me about such a significant issue. After contacting you are telling that this problem is going on. You should tell us in advance so that we do not incur losses."
The second time, when pressing the "Complete Order" button, the system kept loading, and the order was not being placed. This issue persisted for 30 minutes, during which I couldn't process a single order. I lost thousands of dollars because of these problems.

Vacuum
Indien
6 månader användning av appen
13 maj 2024

So an embarrassing experience with the support every time.
So a buggy app and every time something doesn't work properly. I paid a lot of money on the trash with these guys...

д-р Симеон Маджаров
Bulgarien
10 månader användning av appen
2 augusti 2024

I recently had a very disappointing experience with the customer service at Releasit Cod From. I contacted their support team to resolve an issue with my recent purchase, and the representative I spoke with was extremely unprofessional and unhelpful.

First, the representative seemed uninterested in my problem and responded in a very rude manner. They interrupted me multiple times while I was explaining the situation and gave curt, dismissive answers. It was evident that they lacked basic customer service skills and did not have the patience or willingness to assist me properly.

Additionally, the representative failed to provide any useful information or solutions. When I asked for further assistance, they became increasingly agitated and uncooperative, making the entire interaction very frustrating and stressful. I felt completely disregarded and disrespected as a customer.

Overall, this experience has left me with a very negative impression of Releasit Cod From's customer service. I hope they take steps to improve their training and ensure that their representatives treat customers with the respect and professionalism they deserve. I am very disappointed and unlikely to return to this company in the future.

Blue Neptune
Indien
17 dagar användning av appen
28 juli 2024

I have uninstalled the app since 2 months . Money is being deducted from me.

Eleven Express
Pakistan
Ungefär 2 månader användning av appen
16 april 2024

very unhelpful customer support with limited knowledge

aadhyaatmik
Indien
4 månader användning av appen
22 mars 2024

fake App placing fake orders automatically

Harshop
Pakistan
3 månader användning av appen