Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and conversion rates. They appreciate its easy-to-use interface, customizable features, and smooth Shopify integration. Key features include a one-click COD order form, upsells, downsells, and OTP verification. The support team is commended for their swift and professional responses, with a live chat feature for immediate assistance. Ideal for businesses offering cash on delivery, it simplifies the checkout process and improves customer experience. The app can manage high order volumes, supports multiple languages, and offers a free plan for beginners.

January 4, 2024

La aplicación es de demasiada ayuda para completar ventas y el servicio al usuario es exelente responden muy rápido y también dan soluciones concretas

GadgetsX
Colombia
3 months using the app
November 6, 2023

Visible, dramatic increase in Conversion Rate versus standard Shopify checkout. Highly recommend if you are selling to unsophisticated customers or in countries that need some adjustment for standard address fields, will increase the customer experience. Quote from a returning customer: "First time I tried to check out last month but I did not know my postal code, so I had to drop the cart. So glad to see that you solved that" - Releaseit COD solved it, in fact. :)
Really easy to configure, superb real-time knowledgeable support, with hands-on interventions to help if you can not configure by yourself.
You will miss some standard Shopify functions with the app though (abandoned baskets, live customer behaviour), but nothing that can not be compensated by the increased conversion rate and customer experience.
Thank you, Releaseit! Keep on the good work.

INVIV - Dresuri Termo
Romania
8 days using the app
Releasit replied November 8, 2023

Thank you so much for your review, you were very kind!

I am very happy that your customer experience and conversion rate have increased! For abandoned orders, we do have the option in the General settings of the app. Feel free to contact me from the app and I can guide you to find it!

Marco from Releasit

November 20, 2023

releasit COD form & Upsell è un’applicazione straordinaria che merita indubbiamente cinque stelle. La sua facilità d’uso e l’intuitività la rendono un’opzione ideale per qualsiasi utente. Il servizio clienti è impeccabile, pronto ad assistere in ogni momento. Le molteplici opzioni per creare upsells e altre offerte sono incredibilmente utili per incentivare gli acquisti aggiuntivi. La flessibilità nel configurare il design in base al tema di Shopify è un valore aggiunto che permette un’esperienza personalizzata e coerente. Consigliatissima per chiunque desideri migliorare le vendite e l’esperienza degli acquirenti!

Silvia Bijoux
Austria
5 months using the app
April 10, 2024

Excelente app, excelente servicio al cliente, la recomiendo 100%

AK Store
Chile
About 1 month using the app
March 11, 2024

Excelente los de soporte me atendieron al instante y muy amables 100% recomendado

bigoshop
Mexico
12 days using the app
February 11, 2024

Prestan un servicio excelente, fácil de usar, aplicar, hacer cambios. Me gustó mucho también por el servicio de soporte y ayuda es súper eficiente y rápido. 100/10

ElixirGlow colombia
Colombia
About 2 months using the app
January 9, 2024

La aplicación funciona muy bien, da los datos de cuántas personas ingresaron al formulario de pago, y tiene opciones para agregar productos con descuentos si lleva más de una unidad o productos complementarios al que se vende originalmente, el servicio al cliente responden rápido y te ayuda a solucionar problemas que tengas con la aplicación

MMM Stores Digital
Colombia
8 days using the app
April 16, 2024

muy buen servicio!

My Store
Mexico
7 months using the app
March 23, 2024

Assistenza top e supergentile

Rendis
Italy
8 months using the app
April 9, 2024

Muy buen servicio al cliente, están pendientes a cualquier inquietud

Container Express
Ecuador
6 months using the app