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This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost.
They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day.
For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly.
I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on.
I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.
Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.
So far so good! I needed to upgrade to a chatbot that was modern, affordable & produced results. The integration process was very easy even for a not so tech person like me. I've made a sale already. Customer Support has always been available & quick to respond with useful tips and instructions. They seem to have an interest in helping my company grow. I recommend giving giving them a try.
I spent a full weekend researching and looking at various AI chatbots including some well-known AI chatbots but I realized NONE of them were as good as Relish AI; and that was my opinion even before I downloaded the app and started working with the Relish.AI team. During my research, I couldn’t pinpoint why the Relish.AI app seemed to focus on the most important needs for running an e-commerce business such as customer support, order status, detailed product information and smart, built-in automated marketing options to increase conversions. However, building a user friendly, intelligent, and LITERALLY conversational virtual assistant chatbot was the objective of the team behind Relish.AI in the first place. Roopnath, Kritika and the Relish.AI team customized our chatbot with data, questions/answers and FAQs specific to our products and Shopify store and we are so grateful to the Relish.AI team for designing an AI chatbot with online e-commerce businesses in mind. Whether you are a one-person shop or large company, this chatbot will help you provide great customer support to your customers, grow your business and save you time and money.
It is really bad，we have stopped for use it，but no way to cancel the plan ，it is too bad experience，I want to know how to cancel and remove it，thanks.
Very impressed right out of the gate. Needed to "beef" up our Chat capabilities and was impressed with the AI integration with Relish. Customer support was quick and responsive, even including major stakeholders from the company on day 1.
Love the app. It is like having a Siri or Alexa customized to our store. Now our customers can reorder and get answers to important product questions on our store in a very easy way. The support has been great and they customized this to our brand with matching theme and colors.
Started using the Relish bot on our store a few weeks ago. Setup was simple and it’s been handling customer questions automatically. Everything’s working smoothly so far.
The Relish AI Team have been quick to assist with knowledge transfer and help setting up my environment to match the workflow of my site. And I have changed my niche several times during the product launch to optimize my offering. Each time, the Relish AI Team has assisted with good cheer so I felt inclined to give them an awesome review! Thank you very much for all of your help! Oh yeah, BTW, I get very positive comments about the look/feel/interactive nature of the chat bot / virtual assistant.
Incredible and super fast to set up! I wish I had found this weeks ago instead of wasting time with super expensive companies and agencies that couldn't do the intelligent FAQ! Amazing people who helped me with some advanced customization too!
This app is great ! Very worthwhile and well constructed app and the staff couldn't be more helpful in terms of configuring to meet our site needs. Definitely recommend this app. Cheers guys from littlemisshoneypie.com
Hi to all my shopify colleagues. I really like this app, has helped us to facilitate the customer journey answering cuestions to clients based in AI. And a huge plus its that the team behind the app is really committed to understand customer needs, adapting or improving current product and work with companies to get the best out of the app. I definitely recomend it!
This app is awesome! It's like having your very own assistant. It's very interactive and it entices customers to shop. This is a must have for your Shopify store.
kumarwholesale.com
Good app. We feel and enjoy our new colleague support , reduce our workload and keeps our customer happy. App team support & service fantastic.
Very good, solves all the issues I had before with live chat and unable to deal with demand due to staff
I used the app to establish a sale bot on my store. The sale bot is intelligent and has definitely made navigating the store easy.
Moreover, I needed a small tweak to the working of the sale bot and the team was very responsive and got it done within 24 hours.
Thanks a lot team. Keep doing the good work.
Great app! The dev team was helpful and proactive in optimizing it for our e-commerce store. The app automatically & quickly lets customers track orders, search, and shop our extensive product catalog. It's an excellent tool for converting sales and automating support.